Octavebytes
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Overview
$25,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
10 - 49
Employees
2020
Year Founded
ABOUT OCTAVEBYTES
Innovating Customer Experience
Octavebytes is transforming the customer experience. As an AWS Select Tier Services partner and Amazon Connect Service Delivery Partner, we focus on designing, implementing, and migrating businesses to the Cloud. Additionally, we offer DevOps and professional services for various AWS offerings. Our areas of expertise include CTI connectors, enterprise integration, customer experience, tailored reporting, AI chatbots, and omnichannel solutions. At the heart of our product development and solution design strategy is the belief that customer interactions should be seamless, efficient, consistent, and insightful across all platforms.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$25,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
10 - 49
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided+7 Services
10% AI Strategy & Roadmap Consulting
25% Custom AI Chatbot Development
5% Robotic Process Automation (RPA)
15% Conversational AI & Voice Assistant Development
10% AI Model Fine-Tuning & Training
10% Generative AI
10% Cloud Consulting & SI
10% Unified Communications Consulting & SI
About the Team
OUR STORY
Octavebytes is committed to transforming customer experiences by specializing in the design, delivery, and migration of businesses to Amazon Connect, a next-generation cloud call center. As an AWS Amazon Connect Service Delivery Partner and Select Tier Services partner, they excel in CTI connectors, AI chatbots, omnichannel solutions, and customized reporting. Focused on creating interactions that are easy, effective, consistent, and insightful, Octavebytes harnesses cutting-edge cloud technologies including Amazon Lex and Cisco Cloud to tailor contact center solutions. Their approach involves deep discovery, customized design, and seamless implementation to align solutions with client goals. By integrating AI and natural language automation, Octavebytes empowers businesses to elevate customer engagement and operational efficiency with both cloud and on-premises call center options.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
$25 - $49/hr
Locations
Headquarters
Office#2, Forth Floor, 36 civic center ( Barket Market) New Garden Town 54600
