bfi boosts performance with Net at Work vCTO
Phil Felice, the vCTO at Net at Work, took the initiative to grasp our objectives and obstacles. His expertise enabled us to achieve our targets by utilizing the appropriate technology while effectively managing our IT expenses," said Mary Ann Marino, Executive Assistant at bfi. BFI (Business Furniture, Inc.) serves as a comprehensive business interior resource, offering consultative services, product solutions, and technical support for various environments, including office, healthcare, institutional, and government settings. Support: Net at Work assists bfi's team with HelpDesk and onsite services while overseeing their infrastructure, security, and third-party IT partnerships. Management: Net at Work provides quarterly business reviews alongside a projected annual IT budget, which aids bfi in prioritizing their project implementations each year. Completed Projects (as of April 2021) include: ✓ Upgraded network hardware by replacing 15 years of outdated systems, reducing the server count from 25 to 7. ✓ Updated software lifecycles, particularly for Windows server operating systems and their fleet of PCs, in a well-planned, iterative manner. ✓ Deployed centrally managed antivirus solutions to ensure that all IT assets were protected against potential threats. ✓ Enabled a mobile-first workforce, empowering users to work from any location at any time. ✓ Established a multi-tiered backup solution that allows for the recovery of all critical business systems in under 2 hours during outages. Technology Utilized: Dell, Office 365, Azure, infrscale, Connectwise.