My Call Cloud
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Overview
10 - 49
Employees
2011
Year Founded
ABOUT MY CALL CLOUD
Telephony with Integrity
My Call Cloud is a comprehensive provider of contact center software solutions. We enhance your business with specialized knowledge and technological advancements that transform the way contact centers interact with customers and how management engages with staff. Our primary services include a Predictive Dialer for outbound call centers, IVR/ACD for inbound call centers, message broadcasting for appointment reminders and emergency alerts, hosted PBX, SIP trunking and aggregation, CRM applications, web and database programming and consulting, as well as workflow automation.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Cloud Consulting & SI
60% Change Management Consulting
40% Operational Process Consulting
70% Customer Support Outsourcing
30% Live Chat & Chatbot Implementation
About the Team
OUR STORY
At My Call Cloud, our passionate team is committed to enhancing customer interactions through innovative, reliable, and secure contact center software. We empower agents with customizable, hosted cloud solutions designed to deliver highly personalized user experiences. Dedicated to smart and advanced technology, we simplify contact center setup to help businesses achieve their objectives efficiently. Partnering with us means access to cutting-edge services that elevate both workforce productivity and customer satisfaction. Discover the My Call Cloud difference—a company focused on intelligent contact center solutions that drive success for our clients and their customers.
