OUR STORY**BACKGROUND** Describe your business and your role. We are a national clothing brand, and I serve as the owner and operator.
**OPPORTUNITY / CHALLENGE** What issue were you aiming to resolve with Monster Agency®? With three and a half years in the market, we had already established a lot, including a well-known name, a developed website, a sales history, and an existing marketing campaign. We had organically grown our audience through networking at bodybuilding events and promoting our culture, brand, and message. However, we were not achieving the desired traffic and growth rate. Therefore, we decided to partner with Monster Agency to enhance our brand visibility and attract more visitors to our website and social media platforms.
**SOLUTION** What was the extent of their involvement? Monster's role involves managing our social media advertisements on platforms like Facebook and Instagram, creating visual content that showcases our apparel, lifestyle, brand, message, and culture. They conduct paid ad campaigns aimed at increasing our visibility and improving our site traffic while growing our audience. Additionally, the team manages our email marketing campaigns through Klaviyo.
**Team Composition:** Andrew, the Founder, is our primary contact.
**How did you come to collaborate with Monster Agency®?** Initially, I was hesitant about using paid ads, but while browsing Instagram, I came across a humorous video from Monster that caught my attention amidst the noise of overstimulation. After watching the entire video and giving them my time, I found Andrew's offer of a free business analysis appealing. Our conversation during that meeting ultimately led me to decide to work with Monster Agency.
**What is your financial commitment to them?** Our monthly investment is $1,000.
**Current status of the engagement:** I began working with Monster Agency in October 2019, and we continue to collaborate.
**RESULTS & FEEDBACK** What evidence supports the impact of this partnership? My website traffic and engagement on social media have increased significantly. Monthly sales jumped from $10,000–$15,000 to $38,000 in the first month alone. Our ads have attracted a consistent stream of customers, leading to a 600% increase in website sales during that period. Monster has been effective in identifying our target audience, resulting in six-figure monthly sales compared to previously achieving five figures. They have consistently delivered on their promise to bring us visibility.
**How did Monster Agency® perform in terms of project management?** We hold strategy calls on Mondays to adjust our ads, and I appreciate their attentiveness and quick responses. I value a results-oriented partner, and Monster has met those expectations. They excel compared to many tech professionals I've encountered, who often lack punctuality and are difficult to work with. Their commitment to our brand truly sets them apart.
**What impressed you the most about them?** Monster has consistently offered more value than what I’ve invested, which is a major reason I've referred additional business to them. I even ran promotional ads and provided testimonials about their service. The promotional content highlights our growth as a company, showcasing our transition from a home office to a warehouse and our expanding team, which can be easily seen on my pages.
**Are there any areas they could improve?** No, I don’t believe so. I tend to be a demanding client with high expectations, but I am willing to invest significantly if I receive the appropriate level of service. The ongoing partnership proves that Monster Agency delivers results at a high standard, and I have no complaints about their team.
**Do you have any advice for potential clients?** Focus on building your brand, services, and engagement before seeking help. If you haven't established something, don't expect miraculous results. You need to put in the work to reach your desired goals with their assistance.