
MiXBS
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Overview
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2019
Year Founded
ABOUT MIXBS
You create, we support
MixBS is a consulting firm that specializes in market research, strategic planning, and facilitating decision-making. We assist businesses in gaining insights into their markets, competitors, and opportunities, enabling them to make informed decisions and grow confidently.
LANGUAGES SPOKEN
English
HIGHLIGHTS
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2019
Year Founded
Services
Focus
Industries
Clients
Services Provided
75% Market Research & Competitive Intelligence
25% Operational Process Consulting
40% Customer Support Outsourcing
60% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
About the Team
OUR STORY
MiXBS specializes in delivering premium contact center solutions through proprietary software designed to enhance customer satisfaction, streamline operations, and stimulate business growth. Our innovative platform incorporates intelligent routing, automated responses, and comprehensive analytics, enabling businesses to gain valuable insights into customer interactions and agent performance. Backed by experienced professionals committed to aligning our services with your unique needs, we provide scalable and flexible support across multiple channels, including calls, live chat, email, and social media. Prioritizing a customer-centric approach, we engage actively with client feedback and emphasize high-quality agent performance. Additionally, we uphold strong data security practices and social responsibility initiatives, ensuring both protection and positive community impact. Partnering with MiXBS means entrusting your customer service to a dedicated team focused on excellence and growth.
Projects & Clients
Project Size & Rate
Average Hourly Rate
< $25/hr