Me the Customer and I
For Me the Customer and I
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Overview
2 - 9
Employees
ABOUT ME THE CUSTOMER AND I
MCI, living life through the lens of the customer
We are a diverse group of individuals with varying skills, backgrounds, methods, and interests, all united by one shared passion: the customer. Together, we bring more than 40 years of experience collaborating with 110 brands across more than 10 locations globally. We are convinced that by genuinely understanding and empathizing with consumers, we can create valuable experiences for customers, fostering strong loyalty and driving business growth.
Languages Spoken
English
HIGHLIGHTS
2 - 9
Employees
Services
Focus
Industries
Clients
Services Provided
50% Digital Strategy
50% Product UX Strategy
About the Team
OUR STORY
Me, the Customer and I is a design agency dedicated to fostering business growth by deeply understanding customers. Embracing the philosophy that true understanding goes beyond listening, we employ diverse research methods—from ethnographic studies to usability testing—to gain sincere empathy and map customer journeys as they are and as they should be. Our approach combines qualitative and quantitative insights to identify strategic opportunities and craft actionable roadmaps that enhance user experiences frontstage and backstage. We specialize in experience and content design, ensuring your message resonates by aligning it with customer needs and behaviors. Recognizing the importance of relevance and engagement, we collaborate to develop service strategies tailored to meet evolving customer expectations in a fast-paced world.
Locations
Headquarters
London
London, England, United Kingdom SE135RS