OUR STORYThe company received accolades for its efficient project management, characterized by enthusiastic support and quick responses to client inquiries, which facilitated seamless workflows and on-time deliveries. Clients expressed a high level of satisfaction with the final outcomes, highlighting that the AR experiences often surpassed their expectations and gave them a competitive advantage. MARVY GROUP JSC was recognized for its capacity to tailor solutions to meet individual client requirements, resulting in unique projects that aligned with client objectives. Several clients commended MARVY GROUP JSC for their professionalism and timely delivery of projects, frequently finishing ahead of schedule through prompt submissions and effective communication via email and messaging apps. The quality of MARVY GROUP JSC’s AR solutions was consistently praised, as they produced engaging experiences for platforms such as Facebook and Instagram. Clients suggested improvements, such as being more proactive in offering recommendations and enhancing product compatibility across different devices.
**BACKGROUND**
Please describe your company and your position there.
I serve as a product manager at a creative marketing technology agency that develops web, app, AR, and AI-driven products for our clients.
**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Marvy Co., and what were your goals?
We aimed to create an AR experience for our client’s packaging but lacked in-house development resources. We therefore contacted Marvy for their expertise. My objective was to create an appealing, high-performance AR experience with excellent animations within a tight deadline.
**SOLUTION**
How did you select Marvy Co., and what were the deciding factors?
Marvy was chosen due to their expertise, strong portfolio, quality support, and competitive pricing.
**Describe the scope of work in detail, including project steps, key deliverables, and technologies used.**
Marvy created an AR experience utilizing the Zappar AR platform, developing animations based on our visual assets and integrating everything for a smooth, fast AR experience.
**How many people from the vendor's team worked with you, and what were their positions?**
Our primary contact was a project manager from Marvy, along with two AR developers assigned to the project.
**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The AR experience truly distinguished our client’s brand from its competitors, leaving both the client and a celebrity influencer who unboxed the packaging amazed by the technology and visuals.
**Describe their project management style, including communication tools and timelines.**
We primarily communicated via Zalo, a messaging platform. The project manager was generally responsive, though occasionally unavailable. Overall, the project was well-managed and completed successfully.
**What did you find most impressive or unique about this company?**
Marvy offered competitive pricing, experienced developers, and helpful consultants who provided valuable insights on enhancing the product.
**Are there any areas for improvement or something they could have done differently?**
There were moments when we couldn't reach the project manager, and some aspects of the development could have been polished further.
**BACKGROUNDS OF OTHER CLIENTS**
*Similar structures can be found for other users' backgrounds, opportunities, challenges, solutions, and feedback highlighting their respective projects and experiences working with MARVY GROUP JSC, all emphasizing aspects like communication, project management, quality of deliverables, and areas for improvement.*