Making Sense

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Overview

$250,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

250 - 999

Employees

2006

Year Founded

ABOUT MAKING SENSE

Technology value creators

From the moment we entered the industry, we have been crafting successful business narratives alongside our partners, developing software products from scratch and enhancing existing ones to maximize our partners’ impact. From initial idea to final delivery, we enable our partners to create technological solutions that please customers, meet objectives, future-proof their organizations, and reveal untapped value. We assist in scaling, accelerating growth, achieving targets, and disrupting markets. Our team merges tailored creativity with cutting-edge technology to transform businesses and empower our partners to reach their goals. We build enduring relationships by forming hybrid teams with our clients that enhance their outcomes and drive their success. We are a collective of practical and strategic thinkers, producing exceptional products that stand out against the competition through a unique blend of engineering and creativity. We unlock business potential. To learn more about us and our work, visit makingsense.com.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$250,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

250 - 999

Employees

2006

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% Legacy System Modernization

60% Custom Web Application Development

100% IT Staff Augmentation

60% Business Model Design & Validation

40% Operational Process Consulting

100% Digital Strategy

About the Team

OUR STORY

Our Narrative We are a dedicated group committed to transforming complexity into opportunity using technology and strategic insight. Our goal is to foresee change and convert innovation into real outcomes. Led by our fundamental principles — Never Settle, Radically Real Relationships, One Team, One Mission, Invite the WOW, and Proudly Accountable — we collaborate as reliable partners, assisting organizations in attaining significant impact and sustainable growth.

TEAM PHOTOS

Portfolio

Scaling Pet Care with Modern Digital Solutions

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Vetsource is the top U.S. home delivery service for pet medications, healthcare products, and food, earning the trust of veterinary clinics, hospitals, and pet owners across the country. However, their rapid expansion brought new hurdles: existing systems couldn't handle the increasing demand, operational complexities were rising, and user expectations were changing faster than the technology could keep up. To continue their growth and explore new revenue opportunities, Vetsource aimed to update essential parts of its digital infrastructure, including e-commerce, payment systems, internal processes, and data management. That’s when Making Sense came on board. Working closely with Vetsource’s team, we developed a cloud-based system designed for scalability and flexibility. This effort involved creating scalable e-commerce solutions, introducing modern payment methods (like pay-by-link and digital wallets), automating pricing processes, and redesigning the homepage to boost user engagement and conversion rates. We also collaborated on a strategic roadmap featuring over ten future initiatives, such as enhanced third-party integrations and better access to data, paving the way for ongoing innovation. The results were remarkable: Vetsource doubled its customer base and saw a 10% increase in project profitability with the introduction of Vetsource Payments. There was also an 18% rise in e-commerce conversion rates and a 36% increase in “Add to Cart” actions due to improvements in the platform and user experience. Over 190 clinics benefited from automated workflows, significantly cutting down manual tasks and speeding up operations. Additionally, Vetsource achieved 20% revenue growth and reduced API costs through improved data access and CRM features. Today, Vetsource operates on a forward-thinking platform that not only supports its growth but actively drives it, enhancing efficiency, scalability, and sustained business development. Visit our website to read the full case study and learn more about the outcomes of this partnership.

Enhancing Autism Care with Connected Digital Solut

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Opya is a prominent provider of autism care dedicated to offering tailored therapy for children with ASD. However, as their services grew, they encountered a significant issue: communication among therapists, clinicians, and parents became inconsistent and sluggish, hindering their ability to effectively coordinate care and monitor progress in real time. Inefficient manual processes and unconnected tools adversely affected treatment outcomes. To tackle this challenge, Opya collaborated with Making Sense to create a suite of HIPAA-compliant applications designed to revolutionize autism therapy delivery. Through comprehensive user research, stakeholder interviews, and a discovery sprint, we pinpointed critical pain points and crafted a user-focused digital ecosystem aimed at clinicians, care teams, and families. Our solution incorporated: case-centric collaboration tools for immediate communication, file sharing, and team-based treatment planning; scheduling and billing systems to enhance administrative workflows; mobile applications for parents that facilitate direct communication with care teams and appointment management; and data tracking and analytics tools for monitoring patient progress and assessing therapy effectiveness. The outcomes were remarkable. Therapists now collaborate more easily across different disciplines, minimizing communication delays and enhancing care coordination. Parents are more engaged and empowered in their child’s treatment process. Clinical teams function with greater efficiency, leading to quicker patient outcomes due to improved communication, real-time insights, and better user experience. Currently, Opya's platform caters to over 1.5 million potential users and serves as a standard for how technology can create significant improvements in healthcare. Visit our website to explore the complete case study and discover how we are shaping the future of autism care.

Enhancing Public Safety with Secure Mobile Tech

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An effective response to crises relies on quick and reliable communication; however, numerous law enforcement agencies and first responders continue to depend on disjointed systems and outdated tools, which hinder their situational awareness. Digital Blue, a company specializing in public safety technology, aims to address this issue. Their mission is to develop a secure, mobile-first platform that links officers, dispatchers, and support teams to real-time data and alerts while they are on the ground. To accomplish this, Digital Blue collaborated with Making Sense to create EnforceNet, a mobile Computer-Aided Dispatch (CAD) system designed to revolutionize how agencies coordinate during emergencies. This solution was built with compliance to CJIS standards and high-level security in mind, ensuring that sensitive information is safeguarded while facilitating smooth collaboration among teams. Our efforts resulted in: real-time emergency alerts delivered to mobile devices, which speeds up response times; comprehensive situational awareness through mapping, BOLO alerts, and secure data sharing; integrated communication tools such as chat and system records to enhance coordinated responses; and a non-proprietary public safety network allowing for interoperability among agencies. The outcomes are significant: deployment in over 20 agencies with more than 400 users, leading to better field coordination, 100% data accuracy that ensures confident decision-making in critical situations, and a mobile-first platform that provides officers with vital information exactly when and where it’s needed. Presently, EnforceNet aids law enforcement and first responders in acting more swiftly, staying connected, and functioning more effectively, thereby enhancing public safety results on a large scale. Visit our website to explore the complete case study and discover how we’re empowering mission-critical initiatives.

4 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$250,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$250,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

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"Making Sense delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

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Legacy System Modernization

Custom Web Application Development

IT Staff Augmentation

Business Model Design & Validation

Operational Process Consulting

Digital Strategy

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