makepositive
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Overview
50 - 249
Employees
2002
Year Founded
ABOUT MAKEPOSITIVE
A force to be reckoned with
makepositive, a division of Sabio Group, is a highly acclaimed Platinum consulting partner for Salesforce, boasting a team of more than 180 specialists who have completed over 1,500 projects to date. Our team holds over 600 Salesforce certifications and brings extensive experience in various aspects of the Salesforce platform, including Sales Cloud, Service Cloud, Field Service Lightning, Quote to Cash, Marketing Cloud, Pardot, and a distinctive expertise in Experience Design. Additionally, we are honored to be recognized as a MuleSoft Partner.
Languages Spoken
English
HIGHLIGHTS
50 - 249
Employees
2002
Year Founded
Services
Focus
Industries
Clients
Services Provided
23% CRM Consulting and SI
7% Cloud Consulting & SI
4% Other IT Consulting and SI
33% Change Management Consulting
33% Managed IT Services
About the Team
OUR STORY
Salesforce specializes in unifying customer data to provide businesses with a comprehensive understanding of their clients' needs and behaviors. This approach has enabled companies like Sweaty Betty, a prominent UK women's activewear retailer, to enhance their customer service efficiency significantly. Partnering with Sabio, Salesforce implemented a Service Cloud Voice omnichannel CRM solution that resulted in impressive outcomes: a 66% faster resolution time, a 35% reduction in chat volume through effective self-service options, and immediate cost savings. As the UK’s foremost Service Cloud Voice partner, Salesforce, in collaboration with Sabio, empowers businesses to deepen customer insights and optimize sales and marketing strategies, unlocking the full potential of customer relationships.
Locations
Headquarters
Unit 441 Metal Box Factory 30 Great Guildford Street London Tel: +44 (0)20 7928 1497
London, England, United Kingdom SE1 0HS
Headquarters
Spaces Peter House Oxford Street Peter House M1 5AN
Peter House, England, United Kingdom M1 5AN
Headquarters
Unit 124, Vipul Agora Building Near Sahara Mall, M.G Road Gurgaon 122002
Gurugram, Haryana, India 122002