The Loyalty Consultants

We are a marketing consultancy that collaborates with brands and agencies to create, assess, and enhance customer experiences driven by marketing efforts. Our company was founded following our experience at some of the largest agencies globally. We offer comprehensive solutions to your challenges, addressing both strategic and practical aspects. Our leadership team includes Dan Olson, who previously served as Regional Director at Wunderman, working with notable clients like Land Rover, Jaguar, Toshiba, Samsung, SONY, Mattel, and others. Craig Kleber, who has held the position of lead strategy officer at various global and regional agencies, has also worked with clients across different sectors, including Land Rover, Jaguar, Wells Fargo, and SONY. Our focus is on providing consulting services for agencies and in-house teams in areas such as New Business, Strategic Planning, Growth Strategies, Branding, Research, CRM, and Loyalty. Additionally, we assist brands with Loyalty and Retention, Strategic Brand Positioning, Research, and marketing challenges related to growth and retention. We can engage in both short-term and long-term projects and can work alongside your team or as your team's partners.