Leapwise

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Overview

$25,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2016

Year Founded

ABOUT LEAPWISE

Software Product Building and System Integration

Leapwise is a software engineering firm that operates in dynamic, fast-paced environments, including enterprise-grade settings, scale-ups, and startups. We provide robust and scalable niche products designed to enhance operations and improve service delivery, helping our clients maintain agile and efficient technological infrastructures in sectors such as telecommunications, banking, legacy software refactoring, cybersecurity engineering, IoT software development, digital transformation, and SaaS, among others. Our tech stack is solution-oriented, allowing us to tailor our services to meet client needs for both greenfield and legacy projects. We offer comprehensive support from project inception to completion, including consulting services, product discovery, architectural services, software development, system integration, and maintenance. We view programming languages as essential tools in every developer's toolkit and take pride in our team's expertise. Our principle, "Building people and software," emphasizes our commitment to employee development; our staff is certified in various fields such as Oracle, Spring, JavaScript, AWS, and Togaf, and they engage in a rigorous individual career development process. At Leapwise, we take a step beyond standard outsourcing by assigning a dedicated team to each client, led by an internal Tech Lead, which fosters close collaboration with the client's team. This approach promotes greater accountability, ownership, professionalism, and efficient requirement implementation, ultimately leading to reduced time and costs. Contact us for a free evaluation of your project at hello@leapwise.co.

Tech Stack

AngularSpring MVC.NETNodeJSOracle Application Development FrameworkReactNextJSReact NativeRuby on RailsVueJSJavaJavaScript+7 more

Languages Spoken

ArabicEnglish

HIGHLIGHTS

$25,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2016

Year Founded

Services

Focus

Industries

Clients

Services Provided

25% Custom Web Application Development

9% Legacy System Modernization

33% Other IT Consulting and SI

33% Cybersecurity Assessments & Hardening

Portfolio

A real-time omnichannel rule engine for a Telecom

Multicom

**Client Overview:** Multicom is a leading telecommunications provider with a clear objective: to ensure their customers enjoy a smooth and seamless experience when purchasing telecom services across various channels. **Challenge:** Multicom required a solution capable of processing both TM Forum-compliant and non-compliant product configurations and policy rules. They needed a real-time omnichannel rule engine and session management system that could effectively manage the execution of business rules. **Solution:** A centralized session management system was developed for various channels, including CRM, self-service, and point-of-sale. This solution facilitated a guided customer journey through the service purchasing process and was validated in a Tier 1 telecom environment using a production product catalog and business rules. **Results:** The implementation of this solution led to significant performance enhancements for Multicom, achieving a response time of around 0.5 to 2 seconds. Additionally, it provided order capture presentation rules with both horizontal and vertical scalability and supported omnichannel order capture integration.

Centralized workflow management solution

i-new

**Client Overview** i-new is a premier provider of MVNO in-a-box solutions, delivering comprehensive BSS/OSS systems tailored for network operators. They sought a workflow management system to serve as a unified process integration platform. **Challenge** As companies strive to maintain a competitive edge in a rapidly changing market, improving process efficiency and reducing costs are vital considerations. A common shortcoming for many organizations lies in process integration, which involves connecting different systems and managing the associated costs and efforts. Our aim was to address challenges related to process integration, such as distinguishing between products and projects, accelerating integration timelines, high integration expenses, the absence of user-friendly tools for non-technical staff to design processes, and the lack of a unified integration framework. **Solution** The proposed solution acts as a foundation for both internal and external process integration, consolidating all versioned process configurations into a single location. It is designed for use by non-technical personnel, enabling quicker and easier scalability of resources. Additionally, it supports a multi-tenant environment, allowing several customers to utilize the same instance. As a result, it is typically implemented in a private cloud and offered to enterprise users as a service. **Result** The integration time was reduced to just 24 hours for each component, which included systems like Home Location Register, Billing, Convergent Charging and Rating Engine, Core-IN, Notification Gateway, Voicemail Management, Resource Management, CRM, and Mobile Number Portability. Solution architects, business analysts, and quality assurance personnel were empowered to create processes independently, without needing engineering support. Moreover, the solution provided a unified product line for all projects and a centralized dashboard for process monitoring.

Protecting users from cyber threats

cyan Digital Security

**Client Overview** Cyan is the top provider of network-integrated and endpoint security solutions designed to safeguard customers' digital lives. We collaborated with them to deliver a cybersecurity solution for a major telecommunications company. **Challenge** Our objective was to develop a new suite of cybersecurity solutions to protect against a variety of cyber threats, including phishing, malware, virus downloads, Trojan horses, and illegal downloads. This also required integrating the telecom provider with an external service provider for a seamless connection. **Solution** By dismantling the outdated provisioning system and developing a next-generation software solution, we improved business operations, processes, and the overall quality of the product. The new solution features customer and notification management, reporting, and customer authorization and authentication, which collectively enhanced the entire ecosystem. This led to greater productivity, improved data flow, and increased system flexibility. A vital aspect of the project was the integration and core connection, which included building the essential components for the user provisioning system and enabling user lifecycle management in conjunction with the existing platform. **Key Functionalities:** User Role Management, Reporting, Provisioning, Process Orchestration, Single Sign-On (SSO) **Result** - Decreased costs for future integrations - Innovative architectural approach - Enhanced customer satisfaction - A new and stable revenue stream The telecom operator improved their customers' web browsing experiences, assuring them that they were protected by a top-tier cybersecurity solution. This solution daily scans and categorizes over 10 million suspicious domains, protects children from inappropriate content, and secures critical data.