laizee.ai is an AI firm located in Aachen and Cologne that focuses on natural language processing and tailored AI solutions for the B2B market. The founding team brings over 12 years of experience in NLP research, coupled with hands-on expertise in areas such as energy, manufacturing, software development, and data science. Their services are categorized into two main areas: Under the Product Assistant section, laizee.ai creates customized AI chatbots utilizing a Graph RAG architecture for managing internal knowledge and providing external product advice. Unlike standard chatbots, the company's system connects logic (products, processes, standards) in a well-organized manner through a personalized knowledge graph. The AI Custom Development segment focuses on developing bespoke solutions, particularly for extracting information from complex documents. Other examples of implemented projects include an AI-driven customer service platform that automates email processing and anomaly detection in sensor data streams. In both areas, the process starts with the client’s unique challenges. The laizee team thoroughly investigates data, processes, and domain expertise before crafting a solution. Initial outcomes are presented as functional prototypes within a few weeks, allowing testing in real work settings. The solution is honed iteratively through quick feedback loops with the client’s subject matter experts, revealing requirements that might not be evident on paper. Their clients span various sectors, including energy, legal, industrial, and public sectors, with notable partners such as ene't, GÖRG, GNS, Walhalla Verlag, KVB Cologne, and the municipalities of Aachen and Essen.