Pnuma's omni-channel strategy grew revenue by 25%
Pnuma Outdoors, a brand specializing in hunting apparel, faces a highly seasonal sales pattern, with most of its revenue generated between September and December. When Labyrinth was brought on board mid-year, the company was lagging behind its target of surpassing last year’s revenue, and the critical season was approaching rapidly.
To achieve the revenue target, attracting new customers was essential. Labyrinth developed a comprehensive marketing strategy that focused on multi-channel approaches and prioritized paid media for customer acquisition. Pnuma had not fully utilized Facebook as a marketing channel, so Labyrinth established the account with necessary integrations, a dynamic shopping feed, and analytics tracking. They then crafted a complete funnel advertising strategy to acquire and convert new customers. The previous agency had only employed Google Ads for branded search, leaving other opportunities unexplored. To address this, Labyrinth revamped the Google Ads account by incorporating branded, non-branded, and competitive search campaigns, configuring Merchant Center and a product feed for Shopping ads, launching upper-funnel Discovery and Display Ads, and developing a YouTube strategy from the ground up for prospecting and retargeting. Additionally, since the client did not have a clear promotional strategy, Labyrinth created a promotional calendar to align marketing initiatives and facilitate timely testing of ads.
By the end of the year, the client surpassed its revenue goal by 25% and expanded its customer base by 39%. The client experienced significant enhancements in advertising efforts—thanks to Labyrinth's strategic plan, paid media resulted in 326% more sessions and 169% more transactions compared to the previous year.