HarmonizeAi
HarmonizeAi makes it easier and faster to understand customer needs across various channels by providing an expert system that assists in data collection, preparation, analysis, and presentation. This enables agile businesses to respond to changing customer demands without overspending. HarmonizeAi is an AI-based sentiment analysis platform designed for professionals in Marketing, Product, or Customer Experience, helping them identify patterns, trends, and insights from the experiences customers share on digital platforms. Creating reports for various applications is straightforward, including analyzing locations, menu items, customer journey touchpoints, and benchmarking across different concepts and brands. You can integrate multiple data sources from both third-party and first-party origins, accessing detailed insights via the dashboard and a live newsfeed for each brand featured in your report. Currently, we support 29 data sources, with an additional 13 expected in 2021, and offer options for custom data sources.