B2B Vendor Management Platform & White-Label
Client: Unbench — A B2B hiring and vendor management platform located in the USA.
Project Overview: Kitrum transformed Unbench from an internal prototype into a comprehensive B2B vendor management platform that links businesses with verified partners in technology, marketing, and recruitment. The platform now has over 26,000 users from more than 1,000 companies and features a 48-hour matchmaking system, and it is prepared for white-labeling.
The Challenge: The unstructured management of partner communications and specialist requests led to delays and misunderstandings. To evolve from an internal tool to a public B2B platform, a complete re-architecture was necessary to provide support for two separate user workflows: the demand side (companies in need of talent) and the supply side (agencies supplying talent). This required the integration of verification processes, trust mechanisms, and foundational monetization strategies.
The Solution: Kitrum completely redesigned the platform using a modular and scalable architecture. Key features included an automated matchmaking engine, a manual company verification system, a custom in-platform chat, JWT authentication with audit logging, and adaptable engagement models that support bench exchange, direct hiring, and agency collaborations. Built on technologies such as React, Node.js, GraphQL, and MongoDB on AWS, the platform ensures horizontal scalability, utilizes background queues for asynchronous operations, and implements GraphQL batching for improved performance during peak loads. The initial version of the core platform was delivered within three months.
Technology Stack: React, Node.js, Express.js, GraphQL, MongoDB, AWS (EC2, S3, CloudFront, ELB).