Find My Neighbourhood
Fund My Neighbourhood is a platform created by Katalyst Interactive for the South Australian Department of Premier and Cabinet (DPC) to facilitate decision-making and community initiatives. In 2017, the initiative saw South Australians allocating $20 million of public funds, with over 2,500 applications submitted and nearly 122,000 votes cast. Remarkably, two-thirds of the participants who began the voting process completed it, indicating the success of the user-friendly design. The website experienced an unprecedented influx of traffic, prompting Katalyst engineers to promptly adjust the cloud infrastructure to accommodate the surge, which was accomplished within hours. This new cluster setup enables the website to dynamically adjust its capacity based on the initiative's various phases. Throughout the initiative, data on voting patterns and demographics was collected and organized into relationships that facilitated category summaries for analysis. The DPC utilized this information to identify areas and demographic groups with low engagement, enabling targeted marketing efforts and outreach to encourage participation in the voting platform. The Fund My Neighbourhood website was recognized with the 2017 Good Design Awards in Australia for Best in Class.