E-Commerce Solution - Online Marketplace Platform
Lucky Handmade is a Ukrainian producer of trendy leather accessories. Project Objective: To establish an online shop that allows customers to personalize their orders. Client's Goals: Empower customers to modify products based on their preferences or create unique items without assistance. Streamline the customer processing time by automating specific procedures. Enhance customer loyalty through a user-friendly interface. Our Proposal: Following an assessment of the client's requirements and market dynamics, we recommended a website with a clean design and improved functionality. Visitors can browse available products and colors, add items to their cart, and select from various payment and delivery methods. We introduced an online customization tool as a way to improve the customer experience. A key feature is the option for customers to add personalized engravings to selected items online without needing sales staff. Buyers can choose where to place the engraving, enter their desired text and font, or upload their own image. To support this, we developed a unique and easy-to-use customization tool. Collaboration Stages: Initial meeting, agreement on needs and expectations, budget estimation and proposal preparation, contract signing, comprehensive requirements analysis, UI design, user journey mapping, and concept approval. Development phase, testing, marketing strategy development, and 24/7 support. Technology Used: PHP, Laravel, Vue.js, jQuery, AWS, Docker.