Respage ResConnected - Mobile App
Business Objective: The Covid-19 pandemic has compelled apartment marketers, property managers, and staff to adjust their business practices. Ensuring safe access to community amenities has emerged as a crucial challenge. Many prospective tenants consider a community's amenities and the lifestyle associated with having facilities like a fitness center, pool, fire pit, and game room when making leasing decisions. To maintain resident satisfaction while promoting social distancing and safety, amenity scheduling platforms have become essential. Our Solution: Collaborating with the InterCode team, we developed a scheduling tool featuring a micro frontend for property managers within the main website, enabling them to configure community amenities and events, oversee and manage reservations via a calendar, and access important metrics through reports. For residents, we created two methods for managing their reservations: a cross-platform mobile app and a chatbot widget integrated into property websites. All data is housed in a single source, allowing real-time updates across the website, chatbot widget, and mobile app. To keep residents updated on any reservation changes, we utilize both email and mobile push notifications.