Influx
For Influx
Is this your company?
Edverise AI compiled this profile from public information so buyers could find you. Claim it to edit every field, add your portfolio and respond to reviews.
Claim & verify for free
Manage the listing yourself. Verify by work email or company domain to earn the verified badge.
Suggest an edit
Not ready to claim? Send a correction and our team will review and update verified factual errors.
Overview
250 - 999
Employees
2013
Year Founded
ABOUT INFLUX
Provides consistent, high quality customer service
Influx is the premier provider of 'Support as a Service' with flexible, pay-as-you-go support teams. Brands such as Blenders Eyewear, ClassPass, Biteable, and Sendle partner with Influx to enhance the speed, adaptability, and scalability of their support teams.
Languages Spoken
English
HIGHLIGHTS
250 - 999
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% IT Staff Augmentation
50% Customer Support Outsourcing
About the Team
OUR STORY
Founded in 2013, Influx revolutionized customer support by offering fully managed, flexible, and 24/7 human-plus-AI services tailored for modern brands. Pioneering the follow-the-sun support model, they serve over 750 businesses, from startups to scaling enterprises, ensuring authentic, brand-aligned customer experiences. Co-founder Michael De Wildt envisioned freeing business owners from the complexities of hiring and managing support teams, enabling them to focus on growth. Influx distinguishes itself through brand-first agent training, flexible month-to-month contracts without long-term commitments, and comprehensive management including QA and reporting. Operating as a fully remote, global network across 15+ countries and 123+ cities, Influx fosters a culture emphasizing collaboration, honesty, and continuous improvement, making it a trusted partner for diverse industries worldwide.
Locations
Headquarters
10-20 Gwynne St,, Cremorne
Cremorne, Victoria, Australia 3121