Founded in 2013, Influx revolutionized customer support by offering fully managed, flexible, and 24/7 human-plus-AI services tailored for modern brands. Pioneering the follow-the-sun support model, they serve over 750 businesses, from startups to scaling enterprises, ensuring authentic, brand-aligned customer experiences. Co-founder Michael De Wildt envisioned freeing business owners from the complexities of hiring and managing support teams, enabling them to focus on growth. Influx distinguishes itself through brand-first agent training, flexible month-to-month contracts without long-term commitments, and comprehensive management including QA and reporting. Operating as a fully remote, global network across 15+ countries and 123+ cities, Influx fosters a culture emphasizing collaboration, honesty, and continuous improvement, making it a trusted partner for diverse industries worldwide.