InfinityForge Solutions

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Overview

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2025

Year Founded

ABOUT INFINITYFORGE SOLUTIONS

AI-first CRM Integration Hub, Apps & Services

We are an Austrian software firm that provides high-return-on-investment solutions through AI-enhanced CRM integrations, business and IT consulting, mobile productivity applications, and tailored enterprise software. Our key offerings include AI4CRM, a cloud-based middleware featuring over 20 AI applications, and APP4CRM, an iOS application that supports voice control through Apple CarPlay. What distinguishes us is our ability to convert intricate business issues into effective digital solutions that enhance performance. Choose InfinityForge Solutions when outcomes are crucial.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2025

Year Founded

Services

Focus

Industries

Clients

Services Provided+9 Services

15% Workflow Automation (Zapier / Make / n8n)

15% AI-Powered Document Processing

10% Custom AI Chatbot Development

10% Cloud Consulting & SI

10% Robotic Process Automation (RPA)

10% AI Strategy & Roadmap Consulting

10% AI Model Fine-Tuning & Training

7% Conversational AI & Voice Assistant Development

About the Team

OUR STORY

Our Narrative We are InfinityForge Solutions, a dedicated team of specialists in CRM, AI, mobile, and cloud technologies focused on transforming client visions into implemented systems. With extensive experience working with enterprise clients, our engineers, consultants, and QA professionals develop AI4CRM, APP4CRM, secure integrations (such as MFA and Teams/SharePoint), and tailored cloud migrations. We prioritize swift, results-oriented delivery, comprehensive platform knowledge (including Aurea, Salesforce, and AWS/Azure), and consistent client success.

Portfolio

CRM Managed Services

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Throughout our multi-year collaboration with this customer, we manage the Application Management and all enhancements to their CRM system using our "Managed Services" model. We are responsible for maintaining and further developing the CRM system in close partnership with the customer's own CRM team. Our workflow is organized into monthly sprints, featuring a regular schedule of minor updates (for small changes), rollouts (for launching new subsidiaries), and major releases (for significant new features), all while continuously providing application management to ensure user satisfaction. The process is meticulously structured and enhanced by advanced tools and AI-driven workflows for optimal efficiency. Our goal is to modernize the CRM system and enable seamless integration with the various applications and enterprise software that form part of the customer's ecosystem, all done quickly. For integration, we collaborate closely with middleware integration experts to establish custom data flows, and we work with the customer's system owners and IT staff to provide CRM users with consolidated data from all related systems. Simplifying processes for end users is our top priority, which leads us to create numerous data integration flows and custom-coded add-ons, allowing sales representatives to concentrate on their core responsibilities instead of repetitive tasks. We have also launched an AI initiative to assess which use cases would yield the greatest ROI and have begun implementing those solutions. Additionally, we play a significant role in Quality Assurance, particularly in testing new features, integrations, and especially custom-built mobile platforms.

CRM Data Center Migration & Data Quality Measures

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We assist our clients in transferring their CRM system from one hosting environment to another, successfully migrating both standard and custom modules, configurations, integrations, and backend processes, ensuring that the CRM operates seamlessly in the new data center without any downtime for users. As part of this initiative, we conduct deduplication of master data and update integrations and custom workflows to maintain optimal functionality. We also implement automated database tuning and data backup procedures for disaster recovery. Additionally, we offer ongoing consultancy in CRM, AI, and business optimization for CRM-related use cases that involve various enterprise software solutions, including ERP systems, external data providers, and tailored in-house applications.

CRM Application Management & Configuration

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This multi-year project focuses on ensuring the smooth operation of the "Service" and "Sales" components of the customer's CRM system, keeping them aligned with business processes and market conditions. Thousands of users depend on this CRM for essential daily operations, and it is our responsibility to ensure that all related processes—such as Ticketing, Installed Base Management, Opportunity/Lead Management, Master Data Management, and various custom processes—function correctly. With both the customer's team and numerous additional consultants collaborating on the CRM, it is crucial to structure all work using appropriate project management tools and to maintain ongoing coordination among all parties involved. We follow a quarterly release schedule for enhancements, where each release introduces significant features, which may include new system integrations, processes, smart automations, or the replacement of existing integrations. We are committed to aligning data management within the CRM with processes in the ERP system while adhering to strict GDPR regulations. Data deduplication and routine quality checks are conducted to ensure that users have reliable information at their fingertips. We also carry out regular vendor assessments to determine the most suitable software for the customer’s needs. We have identified the top AI use cases based on their potential impact (ROI and system simplification) and are in the process of implementing initial use cases. When standard software does not meet important business requirements, we leverage our development and QA teams to create custom solutions for the customer. Recently, this involved developing an Azure-based multi-factor authentication (MFA) login mechanism that complies with the latest corporate security standards, replacing outdated username/password login methods.

1 more project

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"InfinityForge Solutions delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

0 Reviews

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Select a service

Workflow Automation (Zapier / Make / n8n)

AI-Powered Document Processing

Custom AI Chatbot Development

Cloud Consulting & SI

Robotic Process Automation (RPA)

AI Strategy & Roadmap Consulting

AI Model Fine-Tuning & Training

Conversational AI & Voice Assistant Development

LLM Integration & Prompt Engineering

IT Staff Augmentation

Managed IT Services

Custom Web Application Development

API Development & Integration

Go-to-Market Strategy

Operational Process Consulting

Business Model Design & Validation

UX Research & Usability Testing

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