Streamline data organization
Context: Sciendo is a prominent provider of publishing solutions for scientific journals, books, and conference materials, offering over 500 titles to 300 scientific and industry institutions across 40 countries. Company employees observed that their productivity was hindered by inadequate data organization. Challenge: The client approached us due to shortcomings in their previous CRM system. They required an improved database structure to eliminate information duplication and enhance data management. Solution: Our skilled development team created a new, user-friendly database model from the ground up, aligning it with the client's specific requirements, and customized the Salesforce platform accordingly. We also facilitated a seamless transfer of the old database into the new model, so the client didn’t have to start from scratch. Result: As a result of our efforts, Sciendo employees can now access and utilize their database in a more streamlined and efficient manner, with well-organized information that avoids duplication. This improved data organization enhances their work experience and contributes to increased sales, ultimately benefiting the company's profitability.