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HERO IT

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2024

Year Founded

ABOUT HERO IT

Give your business superpowers

HERO IT is a managed IT services provider located in Calgary, assisting small to mid-sized businesses in simplifying their technology, enhancing security, and growing confidently. We offer responsive, business-oriented IT support, utilizing modern tools, strategic insights, and a dedication to long-lasting client partnerships. Our services encompass managed IT support, help desk services, network management, cybersecurity, cloud solutions, support for Microsoft 365 and Google Workspace, backup and disaster recovery, hardware and software procurement, IT consulting, and project execution. Whether clients require fully outsourced IT services or assistance for their internal teams, we provide adaptable solutions tailored to their specific business objectives, environments, and budgets. At HERO IT, we believe that technology should empower businesses rather than hinder them. This philosophy translates to proactive monitoring, quick issue resolution, transparent communication, and practical suggestions that minimize downtime and enhance operational efficiency. We collaborate with a diverse array of organizations, including professional service providers, healthcare practices, retail businesses, real estate teams, hospitality groups, and other growing companies that depend on reliable technology daily. What distinguishes HERO IT is our blend of technical expertise and personalized service; we avoid a generic approach and take the time to understand each client’s workflows, risks, growth aspirations, and challenges so we can create the right combination of support, security, and strategy. From day-to-day user assistance to infrastructure improvements and long-term IT planning, we act as a trusted partner committed to our clients' success. HERO IT's mission is straightforward: to provide businesses with the technology, protection, and support they need to operate more intelligently, securely, and confidently; in essence, we empower your business.

Languages Spoken
EnglishFrench
HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2024

Year Founded

Services
Focus
Industries
Clients
Services Provided+1 Services
3% Generative AI
5% AI Strategy & Roadmap Consulting
3% Custom AI Chatbot Development
5% CRM Consulting and SI
13% Cloud Consulting & SI
7% Other IT Consulting and SI
7% Unified Communications Consulting & SI
7% IT Staff Augmentation

About the Team

OUR STORY
Founded in Calgary in 2018 by seasoned technology professionals, Hero IT arose from a desire to support local businesses struggling with outdated websites, lack of cybersecurity, and fragmented software solutions. Frustrated by large IT companies that were costly and product-focused, and freelancers who offered limited scope, Hero IT was established to provide comprehensive, enterprise-level tech services tailored for Calgary's businesses. Today, Hero IT serves diverse industries throughout the city, expanding its offerings to include web design, local SEO, managed IT, AI automation, and cloud phone systems. Deeply rooted in Calgary's entrepreneurial spirit, Hero IT remains committed to delivering personalized, full-service technology partnerships that empower local businesses to thrive.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$50 - $99/hr

Locations

Headquarters

888 3 Street Southwest

Calgary, Alberta, Canada T2P 1C9