VR and AI: A New Approach to Negotiations
**Introduction** In our fast-paced digital era, artificial intelligence (AI) has become an essential aspect of our daily lives, enhancing our work, educational experiences, and communication abilities. For those who often present projects or negotiate, mastering communication is crucial, and AI technologies can help refine this skill.
**Task** Developing strong communication skills has traditionally been a time-intensive challenge, often involving practice methods like rehearsing in front of mirrors or holding imaginary conversations. However, these conventional techniques fall short in today’s environment, where real negotiations and presentations demand swift adaptation and confidence. This gap has created a need for a tool that can quickly and effectively improve communication skills in line with real-world situations.
**Solution** Together with CTRL/ART/D, we created a virtual reality (VR) simulator designed to help users develop their interpersonal and business communication skills. This engaging tool replicates actual negotiation scenarios, allowing users to interact with NPC avatars in different settings. They can choose from various environments, including a conference room or an elevator, set the topic of discussion, and adjust the difficulty level. One of the simulator's standout features is its AI-driven ability to generate real-time dialogues. The avatars assess user responses and respond based on a communication model, offering users new experiences with every session and allowing them to practice over 100 different scenarios. Additional functions like voice and motion tracking provide important feedback, enabling users to evaluate their communication development. The VR simulator has wide-ranging applications in various fields, from customer service and sales to employee training, thus streamlining everyday business tasks and improving communication effectiveness.