Haptik
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Overview
10 - 49
Employees
2013
Year Founded
ABOUT HAPTIK
AI That Puts Your Customers First
Haptik is an AI firm that provides conversational assistants designed to enhance customer experiences for brands. The company creates technology that enables businesses to develop conversational AI systems, allowing users to interact with applications and electronic devices using natural language, whether through speech or text. Additionally, Haptik offers an automated platform for conversational testing, which facilitates real-time enhancements to the AI.
Languages Spoken
English
HIGHLIGHTS
10 - 49
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
55% Custom AI Chatbot Development
40% Conversational AI & Voice Assistant Development
5% Robotic Process Automation (RPA)
About the Team
OUR STORY
Haptik envisions a future where conversational AI revolutionizes communication between businesses and the billions who use messaging and digital voice platforms daily. Currently, less than 1% of users engage with brands through these channels, a gap Haptik aims to close by enabling enterprises to adopt seamless conversational interfaces. Drawing inspiration from Henry Ford's transformative assembly line innovation in 1913, which revolutionized car production, Haptik's global team of over 200 is committed to driving a similar paradigm shift in AI-driven interactions. Acquired in 2019 by Jio Platforms Limited—a $65 billion internet conglomerate with nearly 500 million customers and prominent investors like Google and Facebook—Haptik leverages this partnership to expand its impact across Asia Pacific, EMEA, and North America.
Locations
Headquarters
Reliance Jio Infocomm USA, 3010 Gaylord Pkwy #150, Frisco, TX 75034,
Frisco, Texas, United States 75034