Gupshup
For Gupshup
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Overview
1000 - 9999
Employees
2004
Year Founded
ABOUT GUPSHUP
Billions of conversations, powered by one purpose
Gupshup enhances customer engagement by utilizing conversational messaging. As the foremost platform in this field, we facilitate the transmission of over 6 billion messages each month. A wide range of businesses, both large and small, across various sectors in emerging markets, leverage Gupshup to create interactive experiences in marketing, sales, and customer support. Our robust platform offers a unified messaging API that connects with more than 30 channels, along with a comprehensive toolkit for developing conversational experiences tailored to any scenario. Additionally, we have established a network of partnerships within emerging markets that includes messaging channels, device manufacturers, independent software vendors (ISVs), and operators. Companies have successfully integrated conversations into their strategies for customer engagement.
Languages Spoken
English
HIGHLIGHTS
1000 - 9999
Employees
2004
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% SMS Marketing
30% Generative AI
20% AI Agent & Multi-Agent System Development
About the Team
OUR STORY
Gupshup is dedicated to shaping the future of business communication through conversational technology. Since 2014, we have been empowering businesses worldwide to engage in seamless, AI-driven conversations with their customers at every interaction point. Our innovative solutions have revolutionized customer engagement, leading to significant improvements in revenue and productivity. With a robust global presence comprising 900 team members across 12 offices, we specialize in automating, personalizing, and scaling customer communications using AI agents across diverse channels. Recognized in leading market guides for conversational AI in 2023 and 2024, Gupshup continually supports businesses in elevating their customer experiences through advanced messaging solutions.