Grasp
For Grasp
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Overview
10 - 49
Employees
2012
Year Founded
ABOUT GRASP
Make conversations count
Grasp consolidates various communication channels to form a cohesive narrative from all your interactions. This is how you take back control of your customer service.
Tech Stack
NodeJSReactAJAXJavaJavaScriptRedux
Languages Spoken
DutchEnglish
HIGHLIGHTS
10 - 49
Employees
2012
Year Founded
Services
Focus
Industries
Clients
Services Provided
34% Custom Web Application Development
33% Managed IT Services
33% Web App UI Design
About the Team
OUR STORY
Grasp revolutionizes team communication by centralizing all customer interactions across various channels into a single, clear timeline. This platform empowers teams to collaborate efficiently, ensuring each conversation receives focused attention, enhancing customer satisfaction. Customers have the freedom to choose their preferred contact method, while teams benefit from a seamless overview and consistent experience. Grasp eliminates technical hassles by maintaining constant connectivity without the need for complicated phone setups or designated contacts. New users receive guided onboarding and continuous English support, complemented by a dedicated success manager who assists from trial through loyalty. With features designed to boost team performance and service quality, Grasp offers a 14-day free trial, emphasizing its commitment to undivided attention and exceptional customer service.
Locations
Headquarters
2, Gapersteeg
Amsterdam, North Holland, Netherlands 1012 NX