Graaho Technologies

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Overview

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2018

Year Founded

ABOUT GRAAHO TECHNOLOGIES

Powering automation, communication, & intelligence

AWS Advanced Tier Partner | Cloud Architecture, DevOps, AI Chatbots & Cost Optimization We offer comprehensive AWS and AI-driven solutions to assist you in designing, building, optimizing, and scaling your cloud infrastructure effectively. As an AWS Advanced Tier Partner, we adhere to industry best practices to guarantee that your workloads are secure, scalable, cost-effective, and prepared for future AI integration. Our services include: - AWS Architecture Design (Well-Architected Framework) - Cloud Migration & Deployment - DevOps & CI/CD Pipeline Implementation - AWS Cost Optimization & Billing Review - Security Hardening & Monitoring Setup AI-Powered Solutions: - AI Chatbot development (for Website, WhatsApp, Messenger) - Intelligent customer support automation - Knowledge base chatbot solutions for businesses - Integration using Amazon Bedrock What sets us apart: - AWS Advanced Tier Partner with certified professionals - Strong emphasis on cost efficiency and performance enhancement - Expertise in merging Cloud and AI for business automation - Scalable, production-ready architecture - Thorough documentation and professional service delivery

LANGUAGES SPOKEN

English

HIGHLIGHTS

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2018

Year Founded

Services

Focus

Industries

Clients

Services Provided+3 Services

50% Custom AI Chatbot Development

20% AI Strategy & Roadmap Consulting

10% Workflow Automation (Zapier / Make / n8n)

15% Cloud Consulting & SI

5% Other IT Consulting and SI

45% Cloud Infrastructure Setup (AWS / GCP / Azure)

30% DevOps Engineering

10% Managed IT Services

Portfolio

AI Banking Agent Responds in Sub-500ms

Islami Bank Bangladesh PLC

Client: Islami Bank Bangladesh PLC (IBBL) Partner: Graaho Technologies LLC Industry: Financial Services & Banking Location: Bangladesh Problem Statement: IBBL handles a significant volume of customer service inquiries, including balance inquiries, statement requests, and support questions, through both conventional and digital platforms. This high demand persists beyond standard office hours and encompasses extensive social media interactions such as comments on Facebook, chats on Messenger, and messages on WhatsApp, placing continuous strain on the support teams. Challenge: IBBL’s customer support faced several critical challenges: • An overwhelming number of inquiries burdening the support teams • Limited availability outside of office hours, resulting in unattended customer needs • Slow response times negatively affecting customer satisfaction • Ineffective management of social media interactions on a large scale • Increasing operational costs due to reliance on human agents and the need to expand support infrastructure Solution: Graaho introduced Koronik AI, an advanced conversational platform developed on AWS and leveraged by sophisticated generative AI technology. Koronik AI was created to automate and enhance customer interactions across digital channels while providing a natural conversation experience. Key Features include: • 24/7 AI-Driven Support & automated customer service functions • Human-like interactions & integration across multiple platforms • Scalable social media automation & low-code/no-code (LCNC) deployment • Real-time analytics dashboard & proactive issue identification and escalation • Improved operational efficiency & cost reduction Results: • Customer interaction response times under 500ms • Achievement of 99.9% platform uptime SLA and a 65% reduction in operational expenses • Support for over 1,000 concurrent AI agents • 75% faster deployment cycles due to automated CI/CD processes • 70% enhancement in release speed

30–40% AWS Cost Savings Through Cloud Optimization

Orion Group

**Customer:** Orion Group **Industry:** Industrial Conglomerate (Pharmaceuticals, Infrastructure, Power) **Size:** 18,000 employees **Location:** Bangladesh **Business Focus:** Multi-sector industrial operations that require robust, scalable cloud infrastructure to support various business units. Orion Group, one of the largest industrial conglomerates in Bangladesh with a workforce of 18,000 across the pharmaceuticals, infrastructure, and power industries, has teamed up with Graaho Technologies LLC to enhance their AWS cloud operations. Facing rising costs from decentralized resource management and ineffective cloud configurations, Orion Group achieved impressive outcomes: a 30-40% reduction in total AWS expenses, a 60% cut in snapshot storage costs, and considerably enhanced operational visibility and performance due to thorough infrastructure optimization. The collaboration between Orion Group and Graaho Technologies LLC highlights the transformative effects of strategic AWS optimization. By tackling cost inefficiencies, modernizing their infrastructure, and enforcing strong operational governance, Orion Group realized: • 30-40% reduction in total AWS costs • 60% decrease in storage costs • 25-30% savings on database expenses • Up to 50% reduction in network costs • Significantly enhanced performance and operational visibility This case study illustrates how organizations can derive significant value from their AWS investments by leveraging expert partner support, comprehensive optimization tactics, and a dedication to operational excellence. The groundwork laid during this partnership prepares Orion Group for sustained growth and innovation across its diverse business interests.

AWS Recommendation Engine Increases Sales by 20%

AlgoRec

Customer: ALGOREC Partner: Graaho Technologies LLC Industry: Technology / SaaS Location: United States **Challenge:** ALGOREC aimed to create a highly personalized recommendation engine that could provide real-time, context-aware product suggestions while handling variable traffic and ensuring cost efficiency. **Solution:** Graaho Technologies implemented ALGOREC, a machine learning (ML)-driven recommendation platform utilizing Amazon SageMaker and AWS infrastructure, which allows for smart real-time predictions through automated model training and orchestration. **Results:** - 20% increase in sales conversions - 30% rise in user engagement metrics - 40% reduction in inference latency - 25% decrease in operational costs - Improved scalability to handle 10x traffic surges - Automated management of the ML lifecycle - Robust enterprise-level security and compliance The collaboration between Graaho Technologies LLC and ALGOREC showcases how AWS's machine learning and analytics capabilities can enhance digital personalization on a large scale. By utilizing Amazon SageMaker, serverless architectures, and comprehensive DevOps automation, Graaho delivered a high-performance ML platform that not only meets but surpasses performance standards while also considerably lowering costs. The solution's achievements—marked by a 20% sales increase, a 30% rise in engagement, a 40% drop in latency, and a 25% reduction in costs—highlight how advanced cloud-native ML architectures provide both technical superiority and tangible business benefits. The fully automated MLOps pipelines support continuous innovation, enabling ALGOREC to retain its competitive advantage in the fast-evolving personalization sector. This case study illustrates AWS's dedication to empowering partners and customers to create intelligent, scalable, and cost-effective solutions that facilitate digital transformation and improve customer experiences through data-driven personalization.

2 more projects

Projects & Clients

Project Size & Rate

Average Hourly Rate

$25 - $49/hr

Pricing Snapshot

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N/A

Avg Hourly Rate

$25 - $49/hr

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What Clients Have Said

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"Graaho Technologies delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

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Select a service

Custom AI Chatbot Development

AI Strategy & Roadmap Consulting

Workflow Automation (Zapier / Make / n8n)

Cloud Consulting & SI

Other IT Consulting and SI

Cloud Infrastructure Setup (AWS / GCP / Azure)

DevOps Engineering

Managed IT Services

Cybersecurity Assessments & Hardening

Mobile App Development (iOS & Android)

Legacy System Modernization

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