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GlowTouch LLC

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Overview

$50,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

1000 - 9999

Employees

2002

Year Founded

ABOUT GLOWTOUCH LLC

Putting People First

GlowTouch Technologies is a worldwide provider of customer support, business process outsourcing (BPO), and technology outsourcing services that prioritizes people. No matter your business's size, our dedicated support approach ensures consistent quality and attention for all clients. We align our objectives with yours to effectively deliver solutions that enhance every phase of your customers’ journey. Since 2002, GlowTouch has been offering tailored business outsourcing solutions. Our reliable performance and execution are supported by a highly educated and committed workforce, along with innovative strategies developed by award-winning leaders. We take the time to understand your organization, enabling us to seamlessly integrate as an extension of your company whenever and wherever you need us. We start by listening to your customer experience requirements. Then, we customize our suite of services to develop a comprehensive program that meets your specific business and operational needs. Whether it’s your contact center, back office, or the technology that supports these functions, GlowTouch is here to assist your business. As a woman-led organization based in Louisville, KY, with additional offices and delivery centers in Mangalore and Bangalore, we invest in our employees to foster long-term growth for your company. Your success allows us to contribute more to the community, benefiting everyone. Visit us online at www.glowtouch.com.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$50,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

1000 - 9999

Employees

2002

Year Founded

Services
Focus
Industries
Clients
Services Provided
60% Custom Web Application Development
40% Mobile App Development (iOS & Android)
100% Customer Support Outsourcing

About the Team

OUR STORY
Founded in 2002 by three passionate individuals, GlowTouch has evolved from a small team into a global enterprise with contact centers that are onshore, offshore, and nearshore. Guided by a philosophy of 'Putting People First,' the company emphasizes compassionate, effective customer experiences that foster client brand loyalty and turn service into revenue. GlowTouch treats clients’ customers as their own, recognizing each interaction as vital. Over the years, GlowTouch expanded its footprint, enhanced technological capabilities, and earned numerous recognitions for excellence in outsourcing, innovation, and diversity. Commitment to community upliftment is reflected through the GT Foundation and partnerships supporting education and health initiatives. Recently rebranded as UnifyCX, the company continues to deliver exceptional solutions with a people-centric and agile approach.

Projects & Clients

Project Size & Rate
Minimum Project Size

$50,000+

Average Hourly Rate

$25 - $49/hr

Locations

Headquarters

9931 Corporate Campus Dr., Suite 1400

Louisville, Kentucky, United States 40223
Headquarters

Near Kings Park Layout, Maryhill 575015

Maryhill, Scotland, United Kingdom 575015
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