Remwaste - CRM system for waste management
REM Waste, a UK-based company, specializes in Skip Hire environmental services, offering waste removal for garbage, construction debris, household items, furniture, and more. The company has expanded into a network, collaborating with suppliers throughout the UK and providing a diverse array of transport options. Over 700 businesses and households have already become clients of REM Waste. Their services are particularly sought after in the construction, manufacturing, and demolition sectors, as well as other industries that produce substantial waste which, under UK regulations, cannot be disposed of in a skip. REM Waste needed a new CRM system to automate their business processes, as their previous system was inadequate and lacked scalability. We were tasked with creating comprehensive software capable of overseeing the entire customer interaction cycle and managing the corporate client database. In response to REM Waste's requirements, we developed a cloud-based SaaS solution tailored for the UK market, along with a CRM system for internal operations. This system enables managers to track order statuses, receive notifications for new quotes, generate invoices, plan routes, compile accounting reports, monitor orders in real-time, and send order confirmations via SMS.