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First Factory

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Overview

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

ABOUT FIRST FACTORY

Nearshore enterprise software solutions since 2000

First Factory is a leading provider of software solution services located in New York, with nearshore operations in Costa Rica. We offer a wide range of services including AI solutions, cloud infrastructure, product development, and custom software development. Our team blends technical know-how with business insight, ensuring that each member is not only a proficient problem solver but also an effective communicator. We collaborate with companies across the spectrum, from startups to Fortune 500 firms, and have expertise in a diverse tech stack. Established by Jason T. Roff in 2000, our inspiration came from Andy Warhol's notion of "The Factory," aiming to create an ideal environment for software engineers to explore ideas and manage significant projects. Since launching our Costa Rica branch in 2006, our team has expanded from 4 .NET developers to over 200 employees today. Our dedication to quality craftsmanship and professional growth for both our employees and partners distinguishes us. We excel at swiftly grasping business objectives and tailoring our approach to specific requirements instead of merely completing tasks. This strategy has secured us a spot on the Inc. 5000 list of the fastest-growing companies for five years running, as well as SOC 2 Type 2 certification and AWS Partner status. Our US team operates remotely, while our office in Cariari, Heredia, Costa Rica hosts a business operations team focused on finances and facilities, along with an HR team dedicated to employee growth and support. Our recruitment team actively engages with a community of over 25,000 followers, members, and applicants globally. Additionally, we have a design team that caters to internal branding and marketing needs, as well as UX/UI for internal products and client projects. Our technical team is led by our VP of Engineering, based in Costa Rica.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

Services
Focus
Industries
Clients
Services Provided+4 Services
50% Custom Web Application Development
20% Mobile App Development (iOS & Android)
20% DevOps Engineering
10% IT Staff Augmentation
30% UX Research & Usability Testing
35% Mobile App UI Design
35% Web App UI Design
35% AI Strategy & Roadmap Consulting

About the Team

OUR STORY
Our company specializes in Agile methodologies, including Scrum, Kanban, and hybrid approaches, tailoring processes to fit each team's unique workflow. We emphasize clear alignment through non-negotiable sprint planning sessions, ensuring every member understands their commitments and objectives before commencing work. Flexibility is integral, with transparent communication around mid-sprint scope changes to empower informed decisions and minimize disruptions. Regular sprint demos engage stakeholders by showcasing progress against goals, fostering accountability. Teams, typically sized between three to seven members depending on product complexity, operate from Costa Rica in synchronized time zones and fluent English, with structured communication protocols established upfront. We provide a 30-day satisfaction guarantee for team members and facilitate smooth transitions to long-term staff augmentation, preserving knowledge and team cohesion as products evolve.

Projects & Clients

Project Size & Rate
Minimum Project Size

$50,000+

Average Hourly Rate

$50 - $99/hr

Locations

Headquarters

228 Park Ave S

New York, New York, United States 10003
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