First Factory

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Overview

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

ABOUT FIRST FACTORY

Nearshore enterprise software solutions since 2000

First Factory is a leading provider of software solution services located in New York, with nearshore operations in Costa Rica. We offer a wide range of services including AI solutions, cloud infrastructure, product development, and custom software development. Our team blends technical know-how with business insight, ensuring that each member is not only a proficient problem solver but also an effective communicator. We collaborate with companies across the spectrum, from startups to Fortune 500 firms, and have expertise in a diverse tech stack. Established by Jason T. Roff in 2000, our inspiration came from Andy Warhol's notion of "The Factory," aiming to create an ideal environment for software engineers to explore ideas and manage significant projects. Since launching our Costa Rica branch in 2006, our team has expanded from 4 .NET developers to over 200 employees today. Our dedication to quality craftsmanship and professional growth for both our employees and partners distinguishes us. We excel at swiftly grasping business objectives and tailoring our approach to specific requirements instead of merely completing tasks. This strategy has secured us a spot on the Inc. 5000 list of the fastest-growing companies for five years running, as well as SOC 2 Type 2 certification and AWS Partner status. Our US team operates remotely, while our office in Cariari, Heredia, Costa Rica hosts a business operations team focused on finances and facilities, along with an HR team dedicated to employee growth and support. Our recruitment team actively engages with a community of over 25,000 followers, members, and applicants globally. Additionally, we have a design team that caters to internal branding and marketing needs, as well as UX/UI for internal products and client projects. Our technical team is led by our VP of Engineering, based in Costa Rica.

Tech Stack

ASP.NET.NETAngularC#DjangoEmber.jsFlutterJavaJavaScriptKotlinLaravelNodeJS+12 more

Languages Spoken

English

HIGHLIGHTS

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

Services

Focus

Industries

Clients

Services Provided+4 Services

13% Custom Web Application Development

5% Mobile App Development (iOS & Android)

5% DevOps Engineering

2% IT Staff Augmentation

7% UX Research & Usability Testing

9% Mobile App UI Design

9% Web App UI Design

9% AI Strategy & Roadmap Consulting

About the Team

OUR STORY

Our company specializes in Agile methodologies, including Scrum, Kanban, and hybrid approaches, tailoring processes to fit each team's unique workflow. We emphasize clear alignment through non-negotiable sprint planning sessions, ensuring every member understands their commitments and objectives before commencing work. Flexibility is integral, with transparent communication around mid-sprint scope changes to empower informed decisions and minimize disruptions. Regular sprint demos engage stakeholders by showcasing progress against goals, fostering accountability. Teams, typically sized between three to seven members depending on product complexity, operate from Costa Rica in synchronized time zones and fluent English, with structured communication protocols established upfront. We provide a 30-day satisfaction guarantee for team members and facilitate smooth transitions to long-term staff augmentation, preserving knowledge and team cohesion as products evolve.

Portfolio

ICMEC

Unknown

The International Centre for Missing and Exploited Children (ICMEC) is a worldwide non-profit organization that has taken the lead in addressing shortcomings in the global community's efforts to safeguard children from abduction, sexual abuse, and exploitation. ICMEC effectively brings together the necessary personnel, resources, and tools to address these issues. The organization collaborates with numerous child welfare agencies across five continents, forming the foundation of ICMEC's Global Missing Children’s Network (GMCN) initiative. The GMCN is a transnational partnership of agencies that exchange information, cutting-edge technology, and best practices to advocate for children globally. ICMEC has developed a prototype called GMCNgine, utilizing AWS cloud services and harnessing the AI and machine learning features of AWS’s Rekognition product. After demonstrating the concept's viability, ICMEC enlisted the First Factory team to advance to subsequent stages of the project. Following a rapid development schedule of just five months, the web application was ready to be presented during a soft launch for GMCN members. GMCNgine is an AI-driven search and agency collaboration tool that employs customized facial recognition software to locate missing children. Images stored in the case management database are compared with those from the dark web and other significant data sources, generating alerts for any matches found. The GMCNgine's capabilities provide case managers with access to state-of-the-art technology that can not only perform searches but also issue immediate geo-targeted alerts, engage in international case collaboration, and gather abductor arrest information, all aimed at ensuring the safe return of missing children. The technologies utilized include React, NodeJS, AWS Cognito, AWS CodePipeline, AWS CodeCommit, AWS Lambda with API Gateway, AWS S3, AWS Fargate, AWS Rekognition, AWS SQS, AWS SES, Typescript, Redux, Jest, Enzyme, Mocha, Chai, Swagger, ExpressJS, Bootstrap, CodeBuild, AWS Elasticsearch, and Docker.

FragranceNet.com

Unknown

FragranceNet, also known as Fragrance.com, is an online retailer that specializes in perfumes, colognes, cosmetics, and a wide range of beauty and skincare products. They feature nearly 20,000 distinct items on their customized e-commerce platform. Since its inception in 1997, FragranceNet has delivered over 20 million products to its customers. The First Factory team has played a crucial role in developing their technical systems, which include a tailored purchasing platform and a mobile app. They have provided support in architectural design, created cross-platform assets, and offer ongoing production assistance. The software developers are responsible for generating marketing campaigns and templates that boost sales, achieving return customer rates that are 15% higher than the industry average. They also managed the transition from FragranceNet's original email service provider to a more advanced enterprise-level B2C marketing solution. Initially, FragranceNet operated solely from a warehouse in New York, but with competing companies offering 2-day shipping, they recognized the need for change to remain competitive. The establishment of a new warehouse in Nevada enabled quicker shipping and international sales and shipping options, leading the First Factory team to invest considerable development time into enhancing FragranceNet's software and applications. As FragranceNet’s e-commerce platforms continue to grow, the First Factory team remains poised to assist in developing whatever is necessary for their ongoing success. The technologies used include WCF, WPF, Windows Forms, .Net Core, .Net Framework, Entity Framework, Microsoft Identity, SQL Server, SVN, React, NodeJS, NuGet, Git, and Docker.

Budist

Unknown

By utilizing the combined expertise of the cannabis industry and the software development skills of its founders, Budist partnered with First Factory to move from concept to execution. At the project's inception, a UX/UI designer was brought on board to prioritize product features and enhance the platform's credibility. The engineering team's selection of technologies was primarily aimed at accelerating Budist's market entry, emphasizing rapid release cycles, low maintenance requirements, and consistent quality across different versions. The application was designed for scalability to handle a large user base and support functionalities like social sharing. Industry: Lifestyle Frameworks: NestJS, NextJS, React Native Libraries: Apollo, Prisma Services: AWS Computing, AWS Storage, GraphQL, OpenSearch, PostgreSQL