FBA Refunds is a specialized service designed to assist Amazon sellers in recovering funds that are owed to them due to various issues, including lost or misplaced inventory, damaged products, unprocessed customer returns, excessive FBA fees, or missing items from incoming shipments. The company employs a unique 6-Point audit system with 19 checkpoints that utilizes both automated matching and manual assessment to ensure that no potential refund is missed. After identifying discrepancies during the audit, FBA Refunds prepares and submits well-documented refund claims to Amazon, overseeing follow-up and case management until the reimbursements are completed. The service follows a "no upfront cost" model, meaning sellers only pay after receiving their reimbursements from Amazon, with a standard commission fee of 12%, which is significantly lower than average industry rates. This model provides a low-risk, high-value option for sellers wanting to recover money lost due to fulfillment errors, without the need to sift through complicated reports themselves.