Exomindset is frequently selected for their strong cultural alignment with clients, which promotes a collaborative and productive working relationship. However, one client highlighted the need for improved communication regarding budgeting processes, indicating that this could be an area for Exomindset to improve their services. The company is recognized for its excellent project management capabilities, often delivering projects on schedule and responding quickly to client requests. This efficiency has led to successful project outcomes and high client satisfaction. Clients routinely commend Exomindset for its exceptional staff augmentation services, as the team provides high-quality talent with a professional demeanor, helping clients achieve project objectives effectively. Exomindset also demonstrates significant technical expertise, especially in custom software development and integration projects, leaving clients impressed with the quality of code and development documentation. Clients value Exomindset's clear communication methods, which include virtual meetings, in-person meetings, emails, and messaging apps, facilitating smooth collaboration and rapid problem resolution. **BACKGROUND** Please describe your company and position. I am the CEO of LeventI. **OPPORTUNITY / CHALLENGE** What projects/services did your company hire Exomindset for? An agile recruitment process is a major advantage when outsourcing personnel and teams; Exomindset has proven to be a valuable asset. **SOLUTION** How did you choose this agency, and what factors influenced your decision? In search of a trustworthy long-term partner, Exomindset was the ideal choice. Describe the project details and process stages. The project is still ongoing. We sought a flexible team that understands our business, and that’s exactly what we’ve experienced since our collaboration began. **RECRUITMENT PROCESS** The process was clear, direct, and transparent, with consistent communication whenever external factors affected timelines. **RESULTS & FEEDBACK** Can you share any positive outcomes that reflect progress or success? We were able to quickly provide our client with exceptional candidates for specific roles, achieving both speed and high performance. How effective was the interaction between your team and theirs? They adapted swiftly. What impressed you most about this company? Their transparency and commitment to their values, as well as the dedication of their staff. Are there areas where they could improve or adjustments they could make? No significant suggestions at this time, though there is always room for improvement through their proactive approach. **Custom Software Development IT Staff Augmentation** **BACKGROUND** Please describe your company and position. I am the CTO of MODO. **Describe what your company does in a single sentence.** MODO is a digital wallet for discounts. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to achieve? Staff augmentation for the MODO SDK. **SOLUTION** How did you find Exomindset? Through a referral. Why did you choose Exomindset over other options? The pricing matched our budget, and the cultural fit was excellent. **TEAM** How many Exomindset employees are working on this project? One. **SCOPE OF WORK** Please provide a detailed scope of work. We are developing an SDK aimed at providing services for the MODO app, specifically enabling merchant payments. This SDK will seamlessly integrate with merchant systems, allowing efficient payment processing through the MODO platform, thus enhancing user experience and operational efficiency. **RESULTS & FEEDBACK** What measurable outcomes demonstrate the project’s success? Deliverables. Describe their project management. Did they meet deadlines? How responsive were they to your needs? Exomindset has been an excellent partner, consistently providing high-quality talent, exemplified by Guillermo, a mobile developer with exceptional skills and a professional demeanor. **COMMUNICATION** What was your primary method of communication with Exomindset? Virtual meetings. What was most impressive or unique about this company? The level of support and engagement from Exomindset has been outstanding, ensuring smooth collaboration and readily available assistance. Their commitment to our success makes them a trustworthy and valued partner. I highly recommend them for their dedication to quality and excellent service. Are there areas for improvement? Everything is running smoothly. **BACKGROUND** Please describe your company and position. I am the Business Development Manager at an IT company. **Describe what your company does in a single sentence.** We provide quality IT services to clients in LATAM and NA. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to achieve? To provide quality resources and partner with us for excellent IT services for our customers. **SOLUTION** How did you find Exomindset? Through a referral. Why did you choose them over others? Proximity to our location, budget compatibility, cultural alignment, and good value for cost. **TEAM** How many Exomindset team members were assigned to this project? 2 to 5 employees. **SCOPE OF WORK** Please describe the scope of work in detail. Working within a multicultural, cross-continental team to deliver an application for a client in the education sector. **RESULTS & FEEDBACK** What measurable outcomes illustrate the project’s success? Direct feedback from our client. Describe their project management. Did they meet deadlines? How were they responsive to your needs? They have received positive feedback and are recognized as valuable team members due to their commitment and quality of work. **COMMUNICATION** What was your primary method of communication with Exomindset? Virtual meetings. What stood out to you about this company? Their personal approach, shared mindset, excellent communication, and quick problem-solving capabilities. Are there areas for improvement? None identified. **APPLICATION MANAGEMENT & SUPPORT CUSTOM SOFTWARE DEVELOPMENT** **BACKGROUND** Please describe your company and position. I am the administrative manager at BRUGALI SAS. **Describe what your company does in a single sentence.** Wholesale and service sales. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to accomplish? To centralize information from various databases, build a self-management tool for our clients, and create business management dashboards. **SOLUTION** How did you find Exomindset? Through a referral. What made you choose Exomindset over others? Their excellent cultural fit and recommendation. **TEAM** How many Exomindset team members were assigned to this project? 2 to 5 employees. **SCOPE OF WORK** Please describe the scope of work in detail. Connecting multiple databases to a data lake, processing the data, and creating management dashboards for different users. **RESULTS & FEEDBACK** What measurable outcomes reflect the project’s progress or success? The project is ongoing; however, we have delivered management dashboards that showcase our work's results. Did they deliver on time? How were they responsive to your needs? Yes, there were delays due to external challenges. **COMMUNICATION** What was your primary method of communication with Exomindset? In-person meetings. What impressed you most about this company? Their human capital, professionalism, and commitment. Are there areas for improvement? Enhancements in the budgeting process and communication. **ACCOUNTING CUSTOM SOFTWARE DEVELOPMENT IT STAFF AUGMENTATION** **BACKGROUND** Please describe your company and position. I am a partner at Crowe. **Describe your company in a single sentence.** We provide BPO, audit, tax, and advisory services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to achieve? To acquire new clients and enhance our service capabilities. **SOLUTION** How did you find Exomindset? Via referral. Why did you choose Exomindset over others? Local proximity, budget fit, and aligned company values. **SCOPE OF WORK** Please describe the scope of work in detail. They developed a platform to help us manage billable hours for our projects. **RESULTS & FEEDBACK** What measurable outcomes show the project’s success? Through our strategic alliance with Exomindset, we've accessed diverse clients across Latin America, Europe, and Oceania. Their strong capabilities in artificial intelligence and software development were instrumental in exceeding our expectations. **MANAGEMENT** Did they meet deadlines? How did they respond to your needs? They consistently delivered on time and responded quickly to our requests. **COMMUNICATION** What was your primary method of communication with Exomindset? Virtual meetings. What did you find most impressive about this company? The quality of their services and the skills of their staff. Are there areas where they could improve? Exomindset exceeded our expectations. **BACKGROUND** Please describe your company and position. I'm a manager at DMI. **Describe what your company does in a single sentence.** We provide Information Technology & Services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to accomplish? For staffing services. **SOLUTION** How did you find Exomindset? Through a referral. Why did you choose Exomindset over others? Local proximity, budget compatibility, cultural alignment, and aligned values. **TEAM** How many team members from Exomindset were assigned to this project? 20. **SCOPE OF WORK** Please describe the scope of work in detail. Staff augmentation for a commerce development project, providing various roles including Full Stack developers, QA Automation, and DevOps. **RESULTS & FEEDBACK** What measurable outcomes demonstrate the project's success? The team performed well. Describe their project management. Did they meet deadlines? How did they respond to your needs? They integrated seamlessly into the DMI team, participating in all activities and receiving tasks like any other member. **COMMUNICATION** What was your primary method of communication with Exomindset? Virtual meetings and messaging apps. What impressed you most about this company? Their flexibility in team selection and understanding of business needs, changes, and concerns. Are there areas for improvement? Team members mentioned feeling somewhat disconnected from Exomindset, primarily communicating only about paychecks. From DMI's perspective, the service was very satisfactory. **CUSTOM SOFTWARE DEVELOPMENT CUSTOMER SERVICE OUTSOURCING** **BACKGROUND** Please describe your company and position. I am the CEO of EcomExperts. **Describe what your company does in a single sentence.** We create software for ecommerce companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Exomindset to achieve? To integrate with the Amazon API. **SOLUTION** How did you find Exomindset? Through a referral. Why did you choose Exomindset over others? High ratings, good cultural fit, and value for cost. **TEAM** What was the size of Exomindset’s team? 60. **SCOPE OF WORK** Please describe the scope of work in detail. Our project involved developing the integration between our ERP, EcomGestión, and the Amazon marketplace for product synchronization, pricing, stock, sales orders, payments, and shipping. This integration used the Amazon API and was developed with CakePHP. **RESULTS & FEEDBACK** What measurable outcomes from the project demonstrate its success? We successfully integrated with Amazon's marketplace for five of our clients in Mexico. Describe their project management. Did they deliver on time? How did they respond to your needs? All deliverables were timely and maintained a high standard of coding and documentation. **COMMUNICATION** What was your primary method of communication with Exomindset? In-person meetings, virtual meetings, emails, and messaging apps. What impressed you most about this company? Their rapid development speed, the quality of deliverables, and their positive attitude towards development initiatives. Are there areas for improvement? I have no suggestions for improvement for this project; everything progressed very smoothly.