Edify
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Overview
10 - 49
Employees
2019
Year Founded
ABOUT EDIFY
When "the way we've always done it" just won't do
Edify is a cloud-based company that provides ready-made products for customer support and office communication, as well as REST APIs for developers. We incorporate machine learning and natural language processing for ongoing analysis and insights. Our platform seamlessly integrates with Salesforce and Zendesk and allows for the use of your own telecommunications. Our objective is to deliver comprehensive BCaaS features through our platform, enabling you to manage all your communication channels with a single vendor.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
2019
Year Founded
Services
Focus
Industries
Clients
Services Provided
40% Custom Web Application Development
60% API Development & Integration
70% Machine Learning Model Development
30% Conversational AI & Voice Assistant Development
30% Customer Support Outsourcing
70% Help Center & Knowledge Base Development
