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Overview

10 - 49

Employees

2019

Year Founded

ABOUT EDIFY

When "the way we've always done it"​ just won't do

Edify is a cloud-based company that provides ready-made products for customer support and office communication, as well as REST APIs for developers. We incorporate machine learning and natural language processing for ongoing analysis and insights. Our platform seamlessly integrates with Salesforce and Zendesk and allows for the use of your own telecommunications. Our objective is to deliver comprehensive BCaaS features through our platform, enabling you to manage all your communication channels with a single vendor.

Languages Spoken
English
HIGHLIGHTS

10 - 49

Employees

2019

Year Founded

Services
Focus
Industries
Clients
Services Provided
14% Custom Web Application Development
20% API Development & Integration
23% Machine Learning Model Development
10% Conversational AI & Voice Assistant Development
10% Customer Support Outsourcing
23% Help Center & Knowledge Base Development

Locations

Headquarters

912 S Rangeline Road, Suite 260

Carmel, Indiana, United States 46032