Founded in 2000, ECM Universe is a minority-certified small business based in Chantilly, Virginia. The company specializes in implementing Enterprise Content Management Systems for both government and commercial entities, focusing on areas such as Social Media Surveillance, Content Analytics, eDiscovery, and Document and Records Management using the IBM FileNet and Microsoft SharePoint platforms. ECMU offers comprehensive ECM implementations by providing top-tier hardware and software solutions, alongside its exceptional implementation services. As an IBM Enterprise Content Management Business Partner, ECMU collaborates closely with IBM FileNet’s Product Engineering, Lab Services, and Support teams. The company is also part of IBM Software Group's Enterprise Content Management Customer Feedback Program, contributing to the development direction of the IBM ECM product suite. In a recent independent survey by Dun & Bradstreet, 20 of ECMU's customers rated the company's services, resulting in an impressive overall performance score of 93 out of 100.