Dispatch Tickets
For Dispatch Tickets
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Overview
10 - 49
Employees
2025
Year Founded
ABOUT DISPATCH TICKETS
DispatchTickets – Smart SaaS Ticketing & Dispatch
DispatchTickets is an effective SaaS ticketing and dispatch management platform that helps businesses optimize their customer support, service requests, and team operations. The software allows companies to handle tickets, delegate tasks, and monitor issues in real-time from a user-friendly, centralized dashboard. With features such as a shared inbox, automated workflows, and collaborative tools, DispatchTickets enhances response times and boosts customer satisfaction. Suitable for service-oriented businesses, IT support teams, and field operations, our platform facilitates communication and ensures every request is addressed. Built to scale, DispatchTickets caters to startups, small businesses, and expanding enterprises, allowing for seamless workflow integration, performance tracking, and improved customer experiences with a dependable ticketing solution.
Languages Spoken
English
HIGHLIGHTS
10 - 49
Employees
2025
Year Founded
Services
Focus
Industries
Clients
Services Provided
18% Custom Web Application Development
32% SaaS Product Development
50% Customer Support Outsourcing
About the Team
OUR STORY
Dispatch Tickets was created out of a personal need after 16 years of frustration managing ecommerce support across multiple brands. Traditional ticketing systems were expensive, complicated, and poorly suited for multi-brand operations, often causing lost tickets and client dissatisfaction. Recognizing these challenges, founder Kal Wiggins, with extensive agency experience, developed a solution focused on per-ticket pricing rather than per-seat, enabling unlimited team access without inflated costs. Designed as an API-first platform, Dispatch Tickets seamlessly integrates into existing tools, offering flexibility and adaptability without bloat. Built by operators for operators, the company remains bootstrapped and client-focused, dedicated to simplifying support, reducing friction, and empowering businesses to deliver seamless customer service across brands without needless complexity or expense.
Locations
Headquarters
3435 Northeast 45th Avenue
Portland, Oregon, United States 97213