DirectPointe
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Overview
$1,000+
Min Project Size
$100 - $149/hr
Avg Hourly Rate
10 - 49
Employees
2010
Year Founded
ABOUT DIRECTPOINTE
Reduce IT Expenses by up to 35%!
Founded in 2010, DirectPointe aims to deliver Enterprise Level Technical support services similar to those utilized by Fortune 500 companies, but at a more accessible price point. With over a decade of experience, DirectPointe boasts a combined leadership background of over 115 years in advanced technical support, systems management, and architectural design. Our CEO and Founder, James Martinos, has a rich professional history with top Fortune 100 companies such as Dyncorp International, IBM, Microsoft, MasterCard, GE, A.G. Edwards, Digital Equipment, and McDonnell Douglas. He also co-founded a successful senior-level consulting firm in St. Louis, MO, serving clients like Anheuser Busch, Enterprise Rent-A-Car, A.G. Edwards, and Charter Communications. Drawing from his insights into the operations of Fortune 500 companies, James has developed a way to offer Enterprise Level Services to small and mid-sized businesses, towns, and counties without exorbitant costs or compromising on quality. DirectPointe's approach is designed to help clients reduce expenses, increase revenue, and achieve a competitive edge, providing substantial leadership expertise in advanced technical architecture, technical support services, systems management, architectural design, and marketing solutions.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
$100 - $149/hr
Avg Hourly Rate
10 - 49
Employees
2010
Year Founded
Services
Focus
Industries
Clients
Services Provided
5% Disaster Recovery & Business Continuity Planning
12% IT Helpdesk & Support Services
5% Cybersecurity Assessments & Hardening
8% Managed IT Services
4% Network Architecture & Configuration
23% Other IT Consulting and SI
10% IT Staff Augmentation
33% Operational Process Consulting
About the Team
OUR STORY
Founded in 2010, DirectPointe® was established to deliver enterprise-level technical support services, traditionally accessible only to Fortune 500 companies, at an affordable cost. With over 30 years of leadership in advanced technical support, systems management, and architecture design, the company is committed to helping clients save and generate revenue while gaining a competitive edge through technology. DirectPointe® emphasizes hiring the right personnel before training them in company processes, ensuring disciplined service delivery and predictable outcomes. Distinctively, all services are delivered by U.S.-based resources through a blend of remote support, proactive maintenance, monitoring, and award-winning software solutions. Clients benefit from trusted, high-quality support that enables them to focus on their core business and grow effectively.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
$100 - $149/hr