CASE STUDY: Blue Yonder WFM System Implementation
**Client Requirement**
GPM was in search of a reliable partner with expertise in workforce management (WFM) to support their strategic goals. Due to significant growth, GPM needed to reassess its existing WFM system. They required an enhanced labor management tool that could improve budget forecasting, scheduling, and time capture accuracy, accommodating their diverse operating hours, store designs, and layouts.
**Product Challenges**
A major challenge was to create and implement a system that would integrate with their legacy Kronos application for handling time-off requests, accrual balances, and timecard management. Additionally, there was a need to maintain current business operations while transitioning systems for over 18 brands and 1,400 stores across 22 states.
**The delaPlex Solution**
delaPlex developed and executed an implementation plan for the new Blue Yonder WFM solution, which includes advanced scheduling and retail corporate planner modules. Their team of experts provided a highly accurate activity-based labor model, equipped with the necessary tools and training to adjust the labor standards in line with the growth and transformation of GPM’s business. As a trusted partner of Blue Yonder, delaPlex was involved in implementing the WFM solution across all 1,400 locations under the GPM umbrella.
“The delaPlex team assisted us in designing, building, validating, and deploying the Blue Yonder solution. They have been with us from the start and continue to provide ancillary support. delaPlex has truly been a collaborative partner.” – Arie Kotler, Chairman, President and CEO of GPM Investments, LLC