Government Tech Enabled Services
Data Dimensions offers tech-enabled services that facilitate a centralized intake system for both physical receipts (such as USPS, FedEx, and UPS) and electronic receipts (including Fax, API, sFTP, and Direct File Uploads like QuickSubmit) to support the Veteran's Benefits Administration's (VBA) mission of providing qualifying benefits to Veterans, service members, and their families. By leveraging our technology-enabled services, Data Dimensions delivers digitized structured datasets and supporting images to the VBA for integration into their back-office systems to streamline claims processing through our integration service platforms. We offer intake, digital conversion, and data extraction services via our proprietary platform, OpticTM, which employs OCR, ICR, KFI, AI, and NLP processing technologies. This program has enabled the VBA to enhance throughput and efficiency in adjudicating and rating Veteran Claims, thereby improving the customer experience for our deserving Veterans while addressing a long-standing backlog of pending claims. Through our extensive experience with VBA and our outstanding service performance, we have been able to broaden the range of services offered with each contract renewal.