**BACKGROUND** Introduce your business and your role. We are a digital agency located in Shoreditch, Central London, with 15 years of experience. We began as a web development agency but shifted our focus primarily to Android and iOS development since 2009, which now constitutes about 70% of our work. As the technical director, I manage all app and web projects, overseeing everything from the initial planning to the final stages of development. **OPPORTUNITY / CHALLENGE** What issue were you aiming to resolve with Daffodil Software? We were collaborating with a startup and needed a development partner. Outsourcing this work was more cost-effective than building an in-house team. **SOLUTION** What was the extent of their involvement? Daffodil Software developed an entirely new system from the ground up, while we managed the design internally. Our latest project together is a fintech solution; Daffodil Software took charge of the app development, backend work, and quality assurance testing. We conduct some basic testing in-house and oversee project management. One of the notable features they implemented was the integration of the Highcharts API, enabling the app to manage various types of graphs. The app also included Salesforce integration and various APIs for linking with Microsoft Outlook. It was our first experience with Salesforce integration, and Daffodil Software performed admirably. **How did you start working with Daffodil Software?** Daffodil Software reached out to us when we were seeking development partners. After reviewing their website, we felt they were a good fit. We held a conference call to inquire about their team, the work they do, and the technologies they utilize, such as Objective-C, Swift, etc. Most of our backends are built using the Symfony PHP framework, WordPress, or Joomla, and Daffodil Software demonstrated strong expertise in those areas. They provided links to their latest projects, which impressed us, leading us to assign them an initial project. **How much have you invested with Daffodil Software?** The cost for Daffodil Software's services has ranged from $30,000 to $40,000. **What is the status of this collaboration?** We began our partnership with Daffodil Software at the end of 2015, and it has been progressing well. **RESULTS & FEEDBACK** Can you share any indications of productivity, work quality, or the impact of this engagement? Daffodil Software delivers excellent quality work relative to their pricing. They adhere closely to the project plan and provide a high-quality product within a reasonable timeline. **How has Daffodil Software performed in project management?** I appreciate their adherence to timelines and the detailed schedules they provide regarding project milestones. We utilize Google Docs for sharing project plans and Redmine for tracking bugs, which enables us to log issues and receive task updates from Daffodil Software. This keeps client expectations aligned as we communicate timelines for new builds. Their use of Agile methodology has also been beneficial for us. **Are there areas for improvement for Daffodil Software?** Daffodil Software could enhance their involvement by proactively suggesting certain app features. Their input can vary depending on the specific team and project manager handling our projects. The project manager for our latest collaboration was exceptional, consistently providing updates, whereas the project manager from our first project didn't ensure good quality assurance. They overlooked some obvious issues in that initial project, and the team was less proactive in identifying and addressing them. However, they have significantly improved since then. **What advice could you give to ensure successful collaboration with Daffodil Software?** Clients should review the developer's most recent projects and request sample apps to ensure that the team possesses the necessary skills and expertise in the relevant technologies.