Crawford Technologies

At Crawford Technologies, our objective is to create an efficient document management solution tailored to the unique requirements of our clients. We are skilled in assessing, analyzing, and designing solutions suited for high-volume enterprise workflow environments. Our focus is on automating workflow processes following the production or composition of documents. This automation encompasses tasks such as reprints, whitespace management, adding value through transpromo and QR codes, and tracking and reporting throughout the entire post-creation and delivery process. For organizations emphasizing Multi-Channel Customer Communications, we offer leading solutions for managing delivery preferences across various channels, including digital mailboxes, custom e-presentment systems, email, mobile, and alternative formats like PDF/UA, Braille, Large Print, Audio, and eText to assist customers with vision impairments. Beyond our workflow and multi-channel offerings, we also provide technology solutions that integrate with major document archiving and Enterprise Content Management (ECM) systems like EMC Documentum, IBM FileNet, Content Manager OnDemand (CMOD), CM8, P8, and Microsoft SharePoint. With our deep expertise in output management, we possess a unique capability to archive print streams for long-term storage, ensuring compliance with corporate and regulatory standards. This functionality allows organizations to effectively use their archived data, enabling easier retrieval of transactional documents, reports, and other materials for electronic delivery, printing, or use by internal departments like Customer Service. Crawford Technologies has the expertise to convert, manage, redesign, produce, deliver, and track all your customer communications in a seamless and effective manner.