Contivio is an international provider specializing in advanced contact center solutions, integration, and automation. Our reputation as a leader in these areas is bolstered by our diverse range of products, many of which are protected by patents, allowing us to deliver comprehensive solutions quickly. Our flagship product, the Contivio Contact Center in the Cloud, has transformed the traditional idea of contact center solutions. With access to MicrosoftTM Internet Explorer and a headset (or any VoIP phone), you can set up an enterprise-grade contact center in just minutes, complete with integration to your back-office systems. Contivio offers multi-channel capabilities for inbound and outbound communication, including voice, email, fax, SMS, and voicemail, along with features like an automatic dialer, interactive voice response, real-time statistics, customizable reporting, workforce management, and voice recording. Our patent-protected Angels middleware allows for quick integration with any backend or CRM system (single or multiple) in a matter of minutes, supporting platforms such as Microsoft Dynamics, SugarCRM, RightNow, NetSuite, Leads360, Zoho, Google, Oracle, SAP, SalesForce.com, Siebel, Onyx, Sage SalesLogix, Goldmine, and others. The unique suite of Angels™ comprises intelligent, patented software “robots” that learn how humans interact with applications like CRM and ERP and enhance their integration and automation capabilities. These Angels can quickly create and publish web services for targeted applications, automate tasks like displaying caller details in contact centers, collaborate to provide unified views using multiple applications, and integrate with workflow engines to meet the needs of complex business processes. Contivio.com is globally distributed through Amazon Web Services.