Chatterkick

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Overview

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

ABOUT CHATTERKICK

Keep it human, run it like a system

Chatterkick, a women-owned social media agency founded in the Midwest and with a global upbringing, caters to mid-market and multi-location brands. At the center of our operations is the value of human connection, supported by a reliable system that ensures content remains consistent, approvals are streamlined, and engagement is managed smoothly. We oversee strategy, content creation, community management, and paid social initiatives across various locations, departments, and stakeholders. Utilizing tools like Sprout Social daily, we create efficient workflows for content approvals, publishing, inbox management, tagging, and reporting. Clients turn to us when social media becomes chaotic, brand messaging varies across locations, or their internal teams need a partner who can both execute and provide training simultaneously.

Languages Spoken

EnglishSpanish

HIGHLIGHTS

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

Services

Focus

Industries

Clients

Services Provided+2 Services

23% Social Media Marketing

13% Digital Strategy

3% Pay Per Click

2% Email Marketing & Automation

5% Influencer Marketing

5% Other Digital Marketing

7% Google Ads Management

30% Meta Ads Management (Facebook & Instagram)

About the Team

OUR STORY

Our Narrative We are a team founded by women, focused on social engagement, dedicated to helping brands create genuine human connections online. With over 90% of our team certified, we work efficiently, adapt swiftly, and infuse authenticity into every strategy we develop. Bringing a touch of Midwest friendliness and extensive platform knowledge, we simplify the digital landscape and empower mid-market brands to present themselves with assurance.

TEAM PHOTOS

Portfolio

Union Gains Grassroots Awareness w/Remote Partner

Union Wireless

Union Wireless/Broadband, a telecom company located in Wyoming, sought assistance from Chatterkick to foster genuine connections within communities as they expanded into new service areas. The company felt that their previous partners misunderstood their customer base, a sentiment reflected in their low engagement rates. The communities in the Rocky Mountain Region possess a unique perspective that differs from the typical tourist or stock imagery approach. Union aimed to highlight its strong ties and commitment to the local community by showcasing authentic regional experiences and lifestyles. Chatterkick utilized user-generated content that was specific to these communities, forming connections and fostering online relationships that translated into offline interactions, thereby enhancing the effectiveness of Union’s sales team. **Strategy**: Chatterkick collaborated closely with Union's Event Manager to proactively identify target communities for engagement. **Proactive Engagement and Content Curation**: Once target locations were established, the Chatterkick team focused on curating user-generated content that showcased local businesses, schools, events, and relatable lifestyle imagery. This approach helped cultivate unique online connections that laid the groundwork for Union’s sales team to engage with prospective leads within the community. **PreSales Foundation**: This grassroots strategy was well-aligned with the client's objectives and enhanced in-person follow-up. As a result, Union's brand awareness grew, positioning them as the preferred provider among the Rocky Mountain Region communities compared to national brands. **Results**: Within the first 10 months of partnering with Chatterkick, Union experienced remarkable growth in engagement, impressions, and average daily reach: a 256% increase in engagements, a 609% rise in impressions, and a 754% boost in average daily reach.

Hill Bros. Lead Gen. Increases by 223% in 3 Months

Hill Brothers Transportation

The Challenge Hill Brothers Transportation tasked Chatterkick with boosting the number of quality leads while also lowering the cost per lead. About Hill Brothers Transportation With over 35 years in operation, Hill Brothers Transportation is a family-owned trucking firm dedicated to hard work, commitment, and innovative driving technology. A Compounding Strategy Creative that Connects - Chatterkick assessed and refreshed the creative approach to resonate with Hill Brothers' target audience of men aged 35 and older from the Midwest. On-Site Content Captures - Sharing employee stories about their love for working at Hill Brothers is a vital aspect of the creative process and essential for the campaign’s success. Chatterkick gathered testimonials from Hill Brothers' drivers during an on-site video shoot. Refined Targeting - By optimizing the targeting strategy, Chatterkick shifted from micro-targeted campaigns to regional targeting, maximizing the budget's impact within Facebook. Monitoring, Engaging, and Measuring - Chatterkick actively engages in recruitment discussions on behalf of the client, including interactions with current drivers, their spouses, and potential drivers. This proactive community involvement leads to a direct return on investment by aiding in driver retention and the selection of quality candidates. The Results 223% Increase in Leads in Q1 27% Reduction in Cost Per Lead in Q1 80% Growth in Impressions in Q1

Arey Jones Increases Leads by 200% in B2B Space

Arey Jones

Arey Jones collaborated with Chatterkick to enhance their online presence and boost sales and conversions through their social media platforms and website. The Arey Jones team sought a partner to oversee their online branding strategy, design, and analysis, while requiring minimal involvement from their internal staff. **A Comprehensive Strategy** Chatterkick devised a thorough digital strategy aimed at positioning Arey Jones as a leader in the education sector. The COVID-19 pandemic intensified the necessity for driving conversations, partner referrals, website conversions, and digital communication. Chatterkick created content tailored to specific audiences and implemented outreach efforts during trade shows, optimizing advertising campaigns as well. They utilized the HubSpot and Salesforce integration, along with effective Facebook Pixel configuration to create custom audiences and remarketing opportunities. Furthermore, they showcased Technology Partners by sharing content and engaging with them on social media platforms such as Facebook, Instagram, LinkedIn, and Twitter. To increase web leads, they implemented targeted ads on social media and Google Ads. By combining custom audience strategies with interest-based targeting, Chatterkick crafted an advertising approach focused on maximizing learning and testing while prioritizing conversions and sales. They connected HubSpot CRM with prospect reporting through the lead form integration, allowing Chatterkick to monitor the lead pipeline and customer data, thereby assisting Arey Jones in connecting with high-intent prospects on social media. **Results** As a result, Arey Jones successfully transformed their online lead capture process, achieving a remarkable 200% increase in leads over three years. They have maintained heightened awareness among key partners and actively engaged with the vibrant educational community, achieving a 69% rise in total website sessions and a 563% increase in social media engagement.

4 more projects