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CBTW APAC

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Overview

1000 - 9999

Employees

1999

Year Founded

ABOUT CBTW APAC

Collaboration Betters The World

CBT is an international technology solutions partner dedicated to transforming digital aspirations into measurable business results. We collaborate with executive teams to create, implement, and manage AI-driven systems essential for performance. Our methodology is rooted in mutual responsibility: we align our teams, governance, and incentives with your goals to ensure we are focused on outcomes rather than just delivery. Our expertise encompasses Software Engineering, AI & Data, Cloud & Enterprise Platforms, Cybersecurity, and Strategy, Product & Transformation. We integrate these capabilities into a cohesive model applicable across various sectors, including Banking & Finance, Retail & E-commerce, Telecommunications & Media, and Luxury. With over 2,500 professionals in 21 countries, we blend global reach with localized execution. We believe that strategy and delivery are interconnected; therefore, we remain involved from the design phase to operations, facilitating quicker decision-making, streamlined feedback loops, and practical solutions that work in reality rather than merely in theory. We evaluate success rigorously, focusing on adoption, business relevance, and long-term performance. We are guided by our conviction that collaboration brings positive change to the world, which is why we also invest in education, healthcare, and community projects – because lasting impact begins with people. OUR SPECIALIZED SERVICES IN THE APAC REGION: OUR DATA & STATISTICS IN APAC: OUR FOOTPRINT IN APAC: Vietnam, Singapore, Philippines, India, Hong Kong, and Australia.
LANGUAGES SPOKEN
EnglishVietnamese
HIGHLIGHTS

1000 - 9999

Employees

1999

Year Founded

Services
Focus
Industries
Clients
Services Provided+10 Services
15% Frontend Development
15% Mobile App Development (iOS & Android)
10% QA & Software Testing
10% Legacy System Modernization
20% Backend Development
10% ERP & CRM Development
20% Custom Web Application Development
20% MLOps & Model Deployment Infrastructure

About the Team

OUR STORY
Our company specializes in optimizing customer service productivity by addressing systemic challenges rather than attributing performance issues solely to personnel inefficiencies. We recognize that many teams struggle due to repetitive queries, fragmented tools requiring multiple system navigation, and unclear ownership of cross-team issues, which create decision fatigue and inefficiencies. Our approach involves diagnosing whether challenges stem from capacity limits or structural friction, emphasizing the latter as the key leverage point. We guide organizations to streamline workflows, reduce tool-switching, standardize decision rules, and implement targeted automations. Once foundational improvements are made, we advocate for integrating AI agents to autonomously manage routine tasks, thereby enhancing capacity and job sustainability without increasing headcount. Our mission is to transform customer service by resolving root

Locations

Headquarters

Etown Building, 364 Cong Hoa, Tan Binh District

Ho Chi Minh City, Vietnam 70000
Headquarters

ROX Tower, level 22, 54A Nguyen Chi Thanh, Dong Da 10000

Dong Da, Vietnam 10000
Headquarters

4th floor One E-com Center, Palm Coast Avenue 1300

Headquarters

37/1, 1st Floor, Cunningham Road, Karnataka 560052

Karnataka, India 560052
Headquarters

Unit No.1, 1st Floor, PRINCE INFO CITY-II, 283/3 and 283/4, Rajiv Gandhi Salai, Nehru Nagar, Perungudi 600096

Nehru Nagar, Tamil Nadu, India 600096
Headquarters

3-225 & 226, 3rd Floor, Cowork Valley, MMS Divya Diamonds Junction, Kavuri Hills Phase 2 Rd 500033

Kavuri Hills Phase 2 Rd, Telangana, India 500033
Headquarters

Suite2010 ARCC Spaces, 1 Marina Boulevard Level 20 018989

Marina Boulevard, Singapore 018989
Headquarters

Unit 304-7 3/F Laford Centre 838 Lai Chi Kok Road, Cheung Sha Wan, Kowloo

Cheung Sha Wan, Hong Kong
Headquarters

26/F Beautiful Group Tower, 77 Connaught Road

Connaught Road, Hong Kong
Headquarters

24, 570 Bourke Street 3000

Melbourne, Victoria, Australia 3000
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