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CBOT

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Overview

10 - 49

Employees

2017

Year Founded

ABOUT CBOT

Conversational AI Platform for Enterprises

CBOT is at the forefront of Conversational AI with its comprehensive, enterprise-wide conversational platform that serves as a front-end for business applications. The company collaborates with universities to make a significant impact in technology, particularly in creating advanced AI-powered virtual assistants utilizing innovative methods in natural language processing, machine learning, and dialogue management. CBOT maintains full ownership of its technology. The CBOT PLATFORM is an all-encompassing conversational AI solution offering tools to develop effective chatbots and virtual assistants while also enabling their monitoring, maintenance, and enhancement. CBOT specializes in creating enterprise-level virtual assistants for both customer-facing roles and internal use, powered by its own NLP and ML technologies. Through the use of NLP, machine learning, and deep learning, CBOT PLATFORM ensures that virtual assistants can comprehend human language in context. Additionally, CBOT provides tools and modules that facilitate swift and seamless integrations into businesses' internal systems. This cutting-edge technology enhances customer experiences, optimizes costs, and boosts revenues. CBOT has gained extensive experience in various sectors, including banking, insurance, private pensions, life insurance, eCommerce, education, airlines, HR, IT help desks, and applications serving a broad user base. To date, CBOT has successfully deployed 42 enterprise-scale virtual assistants that are either operational or on the verge of launch. In addition to its strong integration capabilities with backend systems, CBOT offers its chatbots across various platforms, including web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, and Google RCS, allowing users to interact via voice or chat commands seamlessly in their daily lives. Furthermore, CBOT ranks among the first 20 global partners of Google RCS.
LANGUAGES SPOKEN
EnglishTurkish
HIGHLIGHTS

10 - 49

Employees

2017

Year Founded

Services
Focus
Industries
Clients
Services Provided
40% Custom AI Chatbot Development
35% Conversational AI & Voice Assistant Development
15% Machine Learning Model Development
10% Generative AI

About the Team

OUR STORY
Situated in İstanbul, CBOT is a prominent AI company specializing in a comprehensive customer service automation platform powered by proprietary technologies. Their CBOT Platform enables organizations, especially in sectors like finance, e-commerce, telecoms, and public services, to efficiently develop and expand intelligent chatbots and voice assistants. Trusted by over 50 renowned enterprises, CBOT automates up to 70% of customer inquiries and can boost sales by as much as 300%. Recognized by Gartner in 2020 as one of the top global chatbot providers, CBOT offers a reliable alternative to major U.S. and Chinese vendors by ensuring data privacy and providing on-premise deployment options. Their solutions employ conversational intelligence and natural language understanding to enhance customer journeys across diverse industries.

Locations

Headquarters

Kolektif House Maslak

Istanbul, Istanbul, Turkey 34398
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