BroadDigix, LLC

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Overview

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2020

Year Founded

ABOUT BROADDIGIX, LLC

Where Innovation Meets Excellence

Since its inception, BroadDigix has been dedicated to delivering cutting-edge IT services and solutions tailored to the unique needs of our clients. Our evolution from humble beginnings to substantial growth showcases our steadfast commitment to excellence and our focus on supporting our clients' success. We provide a wide array of IT services that are crucial for businesses to thrive in today’s digital landscape.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2020

Year Founded

Services

Focus

Industries

Clients

Services Provided+8 Services

30% Other IT Consulting and SI

20% IT Staff Augmentation

15% Cloud Consulting & SI

5% Custom AI Chatbot Development

5% Generative AI

25% AI Strategy & Roadmap Consulting

40% Cloud Infrastructure Setup (AWS / GCP / Azure)

20% Disaster Recovery & Business Continuity Planning

About the Team

OUR STORY

Our Journey We are BroadDigix, a team of over 150 engineers established in 2019, with our base in Austin and operations in three locations. Our goal is to provide businesses with comprehensive software solutions, including web, mobile, AI/ML, ERP/CRM, e-commerce, and cloud services. With a foundation of ongoing development, respect, integrity, and dedication, our diverse team creates tailored solutions, successfully completing numerous projects and ensuring high client satisfaction, assisting everyone from startups to large enterprises in modernization and growth.

Portfolio

AI Chat Bot

Confidential

The BroadDigix AI Chatbot project aims to create intelligent, interactive, and customizable virtual assistants for various industries. Utilizing advanced AI technology and Azure infrastructure, the chatbot utilizes GPT models and Cognitive Search to deliver precise, contextually relevant answers. Organizations have the ability to train the chatbot using their own documents, such as PDFs, Word files, Excel sheets, and plain text, ensuring that every response aligns with their unique knowledge base. It accommodates both text and voice interactions, making it versatile and user-friendly for different audiences. Notable features include the ability to hold multi-turn conversations while retaining context, integration with websites, mobile applications, and platforms like Zendesk, as well as secure and compliant deployment options. The chatbot is highly customizable and suitable for sectors such as e-commerce, healthcare, education, finance, IT, and fitness. By automating tasks related to inquiries, scheduling, recommendations, and support, the BroadDigix AI Chatbot enhances user engagement, shortens response times, and boosts operational efficiency. This solution offers businesses a dependable, round-the-clock conversational interface that fosters personalized interactions while alleviating the workload for human teams.

End-to-End Katana–DCL Integration for Unified E-Co

Top Manufacting Company US Based

Our client, a prominent manufacturing company based in the U.S., needed to integrate their e-commerce and operations platforms—Shopify, Amazon, Katana MRP, and DCL Logistics (3PL provider)—without any disruptions. Their current automation tools, like Zapier, did not provide the sophisticated functions and detailed control necessary for managing complex workflows, real-time synchronization, and operational transparency. **Objective:** The project aimed to consolidate order management, inventory synchronization, and fulfillment processes across various platforms. By merging Shopify and Amazon sales channels with Katana’s production and inventory management, and linking them to DCL’s fulfillment services, the company sought to achieve real-time accuracy, minimize manual tasks, and enhance operational efficiency. **Solution Delivered:** - **Custom Server-Side Integration:** We set up and implemented a dedicated server environment to ensure reliable and secure data exchange among all four platforms. - **Full Lifecycle Automation:** Orders from Shopify or Amazon are automatically processed in Katana, where they undergo production and inventory checks before being sent to DCL for fulfillment. - **Real-Time Inventory Sync:** Inventory levels are continuously updated between Katana and DCL, guaranteeing stock visibility across e-commerce platforms and the ERP system. - **Process Streamlining:** Eliminating redundant manual tasks greatly decreased errors and sped up order processing. - **Custom Dashboard:** A centralized dashboard was developed to provide a daily overview of the company's operations, including new orders, production status, inventory levels, shipment tracking, and fulfillment KPIs. **Business Impact:** This integration transformed a disjointed system into a cohesive digital supply chain, providing the client with real-time visibility into orders, production, and fulfillment; faster and more accurate order processing; and reduced operational overhead from manual reconciliation.

Projects & Clients

Project Size & Rate

Minimum Project Size

$10,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$10,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"BroadDigix, LLC delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

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Select a service

Other IT Consulting and SI

IT Staff Augmentation

Cloud Consulting & SI

Custom AI Chatbot Development

Generative AI

AI Strategy & Roadmap Consulting

Cloud Infrastructure Setup (AWS / GCP / Azure)

Disaster Recovery & Business Continuity Planning

IT Compliance & Governance

Managed IT Services

Custom Web Application Development

Backend Development

Digital Strategy

Email Marketing & Automation

Marketing Analytics & Reporting

Marketing Funnel Development

Locations

Headquarters

1606 Headway Circle

Austin, Texas, United States 78754

+18662261359

Headquarters

Main Main PWD Road 44000

+18662261359

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