Skip Hop: Organic Social
**Challenge:** Skip Hop enlisted BrandVerge to oversee their organic social media channels, which encompassed content creation and management on platforms like Instagram, Facebook, TikTok, Pinterest, and Twitter. BrandVerge's objective was to elevate engagement, impressions, and various other metrics to boost the brand's visibility and awareness on social media.
**Solution:** To enhance engagement and performance on Skip Hop's organic social channels, we initially conducted reports to evaluate our competitors' performance and our standing. Using this data, we collaborated with internal client teams to refine our social strategy. Our approach focused on producing distinctive and captivating content for social platforms, heavily utilizing in-feed video content and click-through links to guide consumers to the Skip Hop website. We improved social relevance and customer engagement by consistently posting an average of 7 times a week across various channels and interacting with customers, including resharing user-generated content (UGC). Our primary focus was on TikTok and Instagram, as research indicated that 44% of users shop on Instagram weekly.
**Results:** The revamped Organic Social strategy led to increased traffic for both Skip Hop's Instagram and TikTok accounts. On TikTok, BrandVerge expanded Skip Hop's follower count by 71%. TikTok views surged by 93%, and likes grew by 42%. In our Instagram strategy, which included segments like "Ask an Expert," "Skip Hop Hacks," "Product Quotes," "Real Parents Get Real," and "Fun Fact Friday," we achieved a 217% increase in views. Engagements rose by 262% compared to 2021, and content impressions grew by 20%. In conclusion, BrandVerge's initiatives significantly enhanced Skip Hop's online presence, fostering improved engagement and brand value.