Bluewolf

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Overview

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

1000 - 9999

Employees

2000

Year Founded

ABOUT BLUEWOLF

Design – Build – Innovate – It's Always Now.

Bluewolf, an IBM Company, is a worldwide consulting agency for Salesforce dedicated to enhancing customer and employee experiences that yield a return on innovation. We assist businesses of all sizes and sectors in providing more personalized customer interactions through Augmented Intelligence (AI) as a competitive advantage—immediately. Utilizing our patented project delivery system, Bluewolf Sightline™, we shorten deployment periods and achieve quicker results with lower risks for clients across the globe, including T-Mobile, Mercedes-Benz, and AmerisourceBergen. Bluewolf’s CEO, Eric Berridge, authored the book *Customer Obsessed*, highlighting that prioritizing customer engagement fosters lasting relationships rather than mere impressions.

Tech Stack

AWSAzureGoogle CloudSalesforceMarketoOracleExactTarget

Languages Spoken

English

HIGHLIGHTS

$50,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

1000 - 9999

Employees

2000

Year Founded

Services

Focus

Industries

Clients

Services Provided

20% CRM Consulting and SI

9% Cloud Consulting & SI

5% Other IT Consulting and SI

33% Customer Experience (CX) Strategy

23% Customer Success Program Design

10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)

About the Team

OUR STORY

IBM Cloud offers flexible protection plans tailored to diverse business needs, ranging from basic coverage for accounts with limited critical applications to premium support designed for mission-critical environments dependent on IBM Cloud. Users benefit from an intuitive console for swift productivity, comprehensive status updates, and active engagement within support forums connecting IT managers and developers. The platform supports user account management, including password resets, personal information updates, and payment methods adjustments. IBM Cloud also provides promotional codes for enhanced features or discounts, facilitates transparent invoicing, and ensures continuous support through an accessible Support Center for any assistance required. Its Lite plans allow free, quota-based service usage, fostering innovation without incurred charges.