Custom software development
During our multi-year collaboration with NOW insurance, we have successfully created and launched new features for their platform. Our partnership was organized as a managed outsourced team that included two full-stack engineers, a dedicated project manager, a QA lead, and a quality assurance engineer who collaborated closely with NOW's in-house product management team to identify, define, and develop essential features for their sales, marketing, customer service, and underwriting departments. Our software development team employed an agile methodology, organizing work into two-week sprints to prioritize features, epics, and bugs according to the various priorities of their organizational units. NOW’s platform addresses a significant challenge in the specialty insurance sector—the slow adoption of technology that hampers efficiency and performance. With the introduction of key features, NOW can issue a large number of professional liability policies with minimal overhead while adhering to consistent underwriting standards and pricing. This not only allows them to offer competitive rates and loss ratios but also enables them to sell insurance directly to clients and through their broker network. By concentrating on enhancing the user experience for both professionals and brokers involved in commercial liability insurance distribution, and by upholding strong insurance principles, NOW has developed technology-driven insurance products that will foster new business opportunities, partnerships, and sustainable growth.