Finance-Controlling
The primary challenge for SaaS financial management products lies in the need for: a) performance - as many clients require everything to be done "urgently" for their "financial processes"; b) accuracy - any numerical mistake can undermine trust in the financial tool; c) user-friendliness - incorporating additional reports and features based on common client inquiries. The first issue that hindered our client from advancing and marketing their product was the system's speed, the rapid generation of tables, and the incorrect functioning of certain software features. The second issue involved fully localizing the client’s software in Ukrainian and English to support business expansion and regulatory compliance. The third concern was the establishment of a monitoring system to detect system errors and failures, enabling quick responses and resolutions to avoid significant financial losses. The fourth issue was the implementation of a CMS for self-editing and managing the landing page. To address the first challenge, we restructured specific components of the system, reducing the time to create cash flow sheets from over two minutes to less than 10 seconds. Simultaneously, we launched a proactive key software resource monitoring system and optimized the existing functionality on the Amazon server, leading to a notable decrease in hosting expenses. As a result of our team's efforts in software optimization and the installation of a straightforward yet effective CMS, we empowered our client to develop, update, and enhance their landing page independently, without needing external assistance. Consequently, our client has greatly improved their lifetime value, lowered hosting costs, and enhanced software stability. Furthermore, by translating the product into other languages, we enabled them to market their offering in international markets. With the new monitoring system in place, the client can now maintain their software’s functionality consistently.