Cetra
Certa is a comprehensive third-party workflow platform that facilitates the management of suppliers, customers (KYC/AML), and partners. It empowers businesses to effectively manage risk, compliance, and operations for all global third parties. With more than 50 prominent clients, including Walmart, Facebook, Uber, Visa, and Oracle, Certa has demonstrated its effectiveness in optimizing third-party workflows. Initially, testing the Certa platform was difficult due to the presence of various real-time scenarios and a lack of documentation. At that time, the application was still in development, having been implemented for only a few pilot projects across four phases without a formal QA process. This resulted in extensive testing demands due to unstable testing environments, inadequate documentation, and challenges in coordinating and testing different product connectors. To overcome these obstacles, Certa collaborated with AMQA Experts Testing to introduce automated regression tests within an agile development framework. In this partnership, AMQA:
- Conducted exploratory testing on the live application to uncover issues
- Established an agile QA process and a feature checklist to monitor testing progress
- Developed and executed regression test suites to facilitate quick regression and automation
- Carried out API testing to ensure cloud-based app results matched interface/contract specifications
- Maintained portal quality from lower environments through sprints to uphold high standards in all environments
- Assigned dedicated QA resources for specific customer cases
As a result, Certa now consistently achieves bug-free releases, lowering the bug rate on the live platform by 60-70%. The application has excelled in the market, and the refined automation process allows for swift regression testing and validation of new features.